Manager- Contact Center

Chief Specialist Contact Center Management Chief Specialist Contact Center ManagementThe job posting is outdated and position may be filledOversee and manage all Contact Center service design activities and risks (i.e. Service Level Management, Availability Management, Capacity Management, etc.)Contribute to the design and implementation of the Contact...

Chief Specialist Contact Center Management Chief Specialist Contact Center Management The job posting is outdated and position may be filled Oversee and manage all Contact Center service design activities and risks (i.e. Service Level Management, Availability Management, Capacity Management, etc.) Contribute to the design and implementation of the...

Specific implementation of Call Centre software. Experience with large scale network deployments. - Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable. - Excellent and assertive communications and influencing/negotiating skills are ideal...

**Job description** We are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client...

Our Client A leading financial institution in Abu Dhabi Your Responsibilities - This is a contract position Project Manager implementation of a Contact Centre software - This is the opportunity to lead from a technology and business perspective the organisation's implementation of a Contact Centre software. - Minimum 10 years of specialist technical...

**JOB DESCRIPTION: JOB PURPOSE** Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

The job posting is outdated and position maybe filledOversees contactcenter quality of thework in-line with quality and performance standards&Knowledge management programEstablishesstandardsgoverning customer interactions andimplements monitoring programs.Designs trainingprograms & process enhancements that correct qualityissues.

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &Knowledge management programEstablishes standardsgoverning customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues.

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &Knowledge management programEstablishes standardsgoverning customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues.

**Customer Service/Support** **Location** - Abu Dhabi, United Arab Emirates*** Job Title: Team Leader - Contact Center ( Bilingual - English and Urdu Speaker ) **Job Description**: As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You...

**JOB DESCRIPTION: JOB PURPOSE** Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &governing customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues. Disclaimer: is only a platform that connects job seekers and...

Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation.We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and...

Job descriptionWe are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client relationships,...

Min of 12+ years of experience incall center management, with a successful track record of -overseeing onshore and offshoreoperations.Strong background in digitalstrategy and customer experience enhancement, ideally incollaboration with digital teams.Expertise inprocess optimization, automation, AI, and other digital tools toenhance customer...

Min of 12+ years of experience incall center management, with a successful track record of -overseeing onshore and offshoreoperations.Strong background in digitalstrategy and customer experience enhancement, ideally incollaboration with digital teams.Expertise inprocess optimization, automation, AI, and other digital tools toenhance customer...

Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations.Strong background in digital strategy and customer experience enhancement, ideally in collaboration with digital teams.Expertise in process optimization, automation, AI, and other digital tools to enhance customer...

Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations.Strong background in digital strategy and customer experience enhancement, ideally in collaboration with digital teams.Expertise in process optimization, automation, AI, and other digital tools to enhance customer...

**Job description** We are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client...

Solution Architect (CRM – Contact Center) Jobs in Abu DhabiFor More Top Organization Jobs:Click Here1- Solution Architect (CRM – Contact Center , Loyalty)Job: Full TimeLocation: Abu Dhabi, UAEDescription:The purpose of this role is to lead and drive the design & development of CRM -Loyalty/ Contact Center solutions for any one of airline domains such as...