SVP - Customer Contact Centers

**JOB DESCRIPTION: JOB PURPOSE** Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

**JOB DESCRIPTION: JOB PURPOSE** Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations.Strong background in digital strategy and customer experience enhancement, ideally in collaboration with digital teams.Expertise in process optimization, automation, AI, and other digital tools to enhance customer...

Min of 12+ years of experience incall center management, with a successful track record of -overseeing onshore and offshoreoperations.Strong background in digitalstrategy and customer experience enhancement, ideally incollaboration with digital teams.Expertise inprocess optimization, automation, AI, and other digital tools toenhance customer...

Min of 12+ years of experience incall center management, with a successful track record of -overseeing onshore and offshoreoperations.Strong background in digitalstrategy and customer experience enhancement, ideally incollaboration with digital teams.Expertise inprocess optimization, automation, AI, and other digital tools toenhance customer...

JOB DESCRIPTION: JOB PURPOSELead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

JOB DESCRIPTION:JOB PURPOSELead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and stakeholder...

**Job description** We are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client...

Chief Specialist Contact Center Management Chief Specialist Contact Center ManagementThe job posting is outdated and position may be filledOversee and manage all Contact Center service design activities and risks (i.e. Service Level Management, Availability Management, Capacity Management, etc.)Contribute to the design and implementation of the Contact...

Chief Specialist Contact Center Management Chief Specialist Contact Center Management The job posting is outdated and position may be filled Oversee and manage all Contact Center service design activities and risks (i.e. Service Level Management, Availability Management, Capacity Management, etc.) Contribute to the design and implementation of the...

Full job descriptionThe RoleOur Real Estate Developer client has a new requirement for a well experienced SVP of Development to join their team in Abu Dhabi, UAE to lead strategic oversight and management of all development projects, ensuring that they meet the organization's strategic objectives and financial goals. This role involves directing the...

The job posting is outdated and position maybe filledOversees contactcenter quality of thework in-line with quality and performance standards&Knowledge management programEstablishesstandardsgoverning customer interactions andimplements monitoring programs.Designs trainingprograms & process enhancements that correct qualityissues.

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &Knowledge management programEstablishes standardsgoverning customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues.

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &Knowledge management programEstablishes standardsgoverning customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues.

**Customer Service/Support** **Location** - Abu Dhabi, United Arab Emirates*** Job Title: Team Leader - Contact Center ( Bilingual - English and Urdu Speaker ) **Job Description**: As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You...

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &governing customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues. Disclaimer: is only a platform that connects job seekers and...

Job descriptionWe are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client relationships,...

Specific implementation of Call Centre software. Experience with large scale network deployments. - Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable. - Excellent and assertive communications and influencing/negotiating skills are ideal...

Our Client A leading financial institution in Abu Dhabi Your Responsibilities - This is a contract position Project Manager implementation of a Contact Centre software - This is the opportunity to lead from a technology and business perspective the organisation's implementation of a Contact Centre software. - Minimum 10 years of specialist technical...

**Job description** We are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client...