SVP - Customer Contact Centers

Min of 12+ years of experience incall center management, with a successful track record of -overseeing onshore and offshoreoperations.Strong background in digitalstrategy and customer experience enhancement, ideally incollaboration with digital teams.Expertise inprocess optimization, automation, AI, and other digital tools toenhance customer...

JOB DESCRIPTION:JOB PURPOSELead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and stakeholder...

Chief Specialist Contact Center Management Chief Specialist Contact Center Management The job posting is outdated and position may be filled Oversee and manage all Contact Center service design activities and risks (i.e. Service Level Management, Availability Management, Capacity Management, etc.) Contribute to the design and implementation of the...

Full job descriptionThe RoleOur Real Estate Developer client has a new requirement for a well experienced SVP of Development to join their team in Abu Dhabi, UAE to lead strategic oversight and management of all development projects, ensuring that they meet the organization's strategic objectives and financial goals. This role involves directing the...

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &Knowledge management programEstablishes standardsgoverning customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues.

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &governing customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues. Disclaimer: is only a platform that connects job seekers and...

Job descriptionWe are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client relationships,...

Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation.We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and...

To ensure safe working conditions, high quality and improve efficiency of the service center.To provide necessary support to the Regional Service Center Manager to implement Alfa Laval's S3 strategy Goals.Ensure the service center KPI targets & goals are achieved.Create an excellent customer experience Meet the service market demands.Cater to the needs of SC...

To ensure safe working conditions, high quality and improve efficiency of the service center.To provide necessary support to the Regional Service Center Manager to implement Alfa Laval's S3 strategy Goals.Ensure the service center KPI targets & goals are achieved.Create an excellent customer experience - Meet the service market demands.Cater to the needs of...

We are URGENTLY looking for an Hindi/Urdu & English speaker for a Call Center position with the following qualifications: Can communicate in both English & Hindi/Urdu languages. With customer service work experience Willing to work in shifts Can join immediately*Job Types**: Full-time, Permanent*Salary**: AED2, AED3,000.00 per year*Experience**: - call...

Job DescriptionRoles & ResponsibilitiesManage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service.Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement.Ensure adherence to company policies and procedures, including quality and compliance standards.Analyze call...

Developing a Thales Digital Center of Excellence in the UAE for both defense and civil applications, for domestic and export markets. Increasing the activity and impact of the digital company Tate in the United Arab Emirates in partnership with the local environment and in coordination with Thales' strategies and roadmap. Ensure CoE management and...

A leading manpower supply company is seeking for a dynamic and results-driven Call Center Coordinator to join immediately.Requirements:Ø Minimum 3 years of relevant experience preferably in a call center.Ø Ability to outsource manpower resources to support sales team.Ø Proficient in Microsoft Office.Ø Proven ability to work independently.Ø Strong...

Join Our Team as a Call Center Representative (Arabic Speaking)Are you fluent in Arabic and passionate about delivering exceptional customer service? We are seeking a dynamic individual to join our call center team as a Call Center Representative.Responsibilities: Handle inbound and outbound calls in Arabic to assist customers with inquiries, orders, and...

Operations Supervisor Fulfilment Center Operations Operations Supervisor Fulfilment Center OperationsCreate and cultivate a safe working environment by identifying safety opportunities across your work area Manage and train our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line with quality and...

A Call Center Representative that will be the liaison between our company and its current and potential customers.Duties and responsibilitiesMoreover Real estate call center services are of two types, an outsourcing call center provides services to different companies. For each client, they train their employees in the relevant field. Manage large amounts of...

Establishing a Thales Digital Center of Excellence in the UAE dedicated to defense and civilian applications, serving both local and international markets.Enhancing the presence and influence of the digital company Tate in the United Arab Emirates through collaborations with local partners and alignment with Thales' strategic direction.Managing and...

Urgent HiringWe are looking for an experienced male call center agent preferably Yemeni for our newly opened restaurant.Salary package will be discussed during interview.Only those who are short-listed will be contacted.

aur prand Tasha restaurant needs professional call center and casher at least 8 years in the same fieldmust have own visa and good communication with customersPay: AED2, AED3,000.00 per month