Contact Center Project Manager

Our Client A leading financial institution in Abu Dhabi Your Responsibilities - This is a contract position Project Manager implementation of a Contact Centre software - This is the opportunity to lead from a technology and business perspective the organisation's implementation of a Contact Centre software. - Minimum 10 years of specialist technical...

Chief Specialist Contact Center Management Chief Specialist Contact Center ManagementThe job posting is outdated and position may be filledOversee and manage all Contact Center service design activities and risks (i.e. Service Level Management, Availability Management, Capacity Management, etc.)Contribute to the design and implementation of the Contact...

Chief Specialist Contact Center Management Chief Specialist Contact Center Management The job posting is outdated and position may be filled Oversee and manage all Contact Center service design activities and risks (i.e. Service Level Management, Availability Management, Capacity Management, etc.) Contribute to the design and implementation of the...

The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsPOSITION:Project Management InternLOCATION:RemoteSCHEDULE: Part-time (10-20h/week)About Brainnest:The business...

The job posting is outdated and position may be filled- Specific implementation of Call Centre software. Experience with large scale network deployments.- Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable.- Excellent and assertive communications and...

The job posting is outdated and position may be filled Specific implementation of Call Centre software. Experience with large scale network deployments.Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable.Excellent and assertive communications and...

**Job description** We are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client...

**Customer Service/Support** **Location** - Abu Dhabi, United Arab Emirates*** Job Title: Team Leader - Contact Center ( Bilingual - English and Urdu Speaker ) **Job Description**: As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You...

**Job Summary / Overview** Specialist role to manage data analysis, reporting and provide insights to all stakeholders, with good experience in Power BI. **Key Responsibilities and Accountabilities **_(may perform other duties as requested not specifically addressed in this document)_ Process improvement managers are responsible for all aspects of a...

**JOB DESCRIPTION: JOB PURPOSE** Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

The job posting is outdated and position maybe filledOversees contactcenter quality of thework in-line with quality and performance standards&Knowledge management programEstablishesstandardsgoverning customer interactions andimplements monitoring programs.Designs trainingprograms & process enhancements that correct qualityissues.

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &Knowledge management programEstablishes standardsgoverning customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues.

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &Knowledge management programEstablishes standardsgoverning customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues.

**JOB DESCRIPTION: JOB PURPOSE** Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channels. Oversee operational excellence, technological enhancements, and...

The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &governing customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues. Disclaimer: is only a platform that connects job seekers and...

Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation.We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and...

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation.We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals...

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation.We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals...

Job descriptionWe are seeking a motivated and results-driven Real Estate Contact Center Agent to join our dynamic team. As a Agent, you will be responsible for assisting clients and owners in buying, selling, and renting residential or commercial properties. Your primary goal will be to provide exceptional customer service, build strong client relationships,...

Position Summary:UAE Nationals are encouraged to applyNew York University Abu Dhabi (NYUAD) seeks to appoint a Center Manager for the new Center for Translational Medical Devices (CENTMED), reporting to the Center Directors.The Center Manager will manage the operations of the Research Center and provide high-level administrative management and support to the...