Director- Client Relationship Management

3 weeks ago


abu dhabi, United Arab Emirates First Gulf Bank PJSC Full time
Director- Client Relationship Management (Emirati)Full-timeFirst Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – togetherTo market investment management capabilities with a particular focus on investors based in UAE, GCC. Distribution channels are FAB’s internal channels primarily Elite, Private Banking and KCG and external consultantsTo develop a prospect base either individually (own contacts) or through referrals by other divisions in the bank.To update and monitor sales activities and identify opportunities for business growth.To maintain strong focus on building new client relationships internally and externally.To manage Client Relationship Managers and ensure timely completion of reporting, and resolution of any client queries with the highest quality of client serviceTo focus strongly on building AUM and revenues as expected by the business plans.To conduct business with highest ethical standards.To conduct sales related activities in coordination with relevant sales support units, such as mid office, back office, risk, compliance, etc.Assist with developing/improving the marketing materials and the messaging for investment propositions.Contribute to the development of new investment products and services by identifying new opportunities through encouraging client feedback and listening to client comments.Responsible and assisting in completing client take-on-processes as per policies and procedureTo arrange for and participate in road-shows, internal presentations and seminars on a regular and on-going basis.Compiling and completing required regular and ad-hoc client reportingLeading on activities such as RFP/RFI completionTo conduct sales/sales support related activities in coordination with relevant sales support units, such as mid office, back office, Risk, Compliance, etc.Any other duties assigned by any of senior members of Asset Management.To organize and run Asset Management campaigns.Maintaining and updating investment consultant databases on a quarterly basisMinimum degree in accounting, economics, banking or financial managementMinimum 5 years+ experience with asset management, ideally within relationship management function.Excellent written and spoken English (Arabic preferred, but not necessary).
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