Director of Groups Events

3 weeks ago


dubai, United Arab Emirates Kempinski Hotels Full time
Job Responsibilities:
Responsible for revenue generation from received leads in the Event and group field.Develop an Event & Group forecast in coordination with the Director of Revenue Management/ Revenue Manager.Responsible for the Development (or improvement) & active conversion of an effective Event and group Sales Strategy.Recognize need periods and actively find possible solutions in coordination with the Director of Sales and marketing, the Director of Sales, and the Field Sales Team.Reach (and possibly surpass) the monthly and yearly revenue goals.Set and regularly review goals for the Groups & Events Sales team and its team members.Leadership, training, development, encouragement, and support of the Groups & Events Sales Team.Responsible for the training and incorporation of new team members (and trainees).Performance Control for the subordinate team members.Analysis and utilization of the Mystery Shopper program.Supervise regular Competition Checks.Encourage cross-selling to other hotels within the Kempinski Group (and GHA).Implementation of regular departmental meetings to ensure inter-departmental communication.Secure proper communication of all Event and group details to the Event Managers and Groups and events Coordinators.Monitor the Opera S&C System and ensure the system is set up properly to guarantee internal efficiency, and customer satisfaction, hence maximizing revenue performances.Review F&B menus, meeting services, etc., and the appropriate pricing structure for the Event area in conjunction with the F&B Manager & the Executive Chef.Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by the Director of Sales & Marketing.Handle requests according to the relevant standards within a maximum of 8 (business) hours of receipt.
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