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Corporate and Groups Coordinator

4 months ago


dubai, United Arab Emirates Accor Full time
Company DescriptionCOMPANY DESCRIPTIONWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with imagination, with passionSOFITEL DUBAI the obeliskSofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destinationJob DescriptionThe PositionResponsible for contributing to the operation of Corporate and execution of Groups and handed over by Sales.Responsible for adhering to the management standards and quality guidelines in the Department set by the Director of Sales and Marketing.Key Roles & ResponsibilitiesPrepare all administration documents required by the Hotel Sales TeamAttend to Telephone, Fax, email inquiries in a timely mannerCoordinate all Fam Trips and Site Inspections as requiredAttend Monthly Sales MeetingsAttend to all Sales Department mail and maintain a correspondence databaseAssist with direct mail campaignsStatistical collation on behalf of state (weekly)Maintain Filing systems (manual and electronic)Maintenance and management of databaseAssist with promotions where requestedOrganize Trade Shows, functions and exhibitions where applicable and advised by Superiors and carry out travel arrangementsAssist with compilation of annual budgets, business plan and regular action plansAssist with tender submissionsStock control of collateralCoordinate and maintain supply of corporate gifts and promotional itemsAssist with the preparation of new products and servicesWork in line with business needsIs aware of the Credit PolicyIs fully aware of Sofitel StandardsPerforms related duties and special projects as assignedQualificationsPERSONAL ATTRIBUTESGood understanding of luxury marketGood understanding of all hotel departmentsKnowledge of sales skills and revenue managementMust have strong interpersonal skills with attention to detailsStrong written and verbal communication skillsStrategic thinking combined with the ability to move strategy to actionProblem solving skillsSelf-motivated, creative and confident, with a highly energetic personalityCreative, independent and manages stress gracefullyAbility to meet deadlines consistentlyPro-active and taking initiativeMust be organized and ability to work and follow systems and proceduresMust be adaptable to change of strategy, ideas, systems etc.Must be guest service orientedProficiency in organizational planning with the ability to multi-taskExperience & QualificationsMinimum 2 years experience in a sales/ front office/ reservations position, preferably at an international 5 star hotelDegree/Diploma in Hotel Management / Business AdministrationStrong knowledge of Opera Sales & Catering & Microsoft OfficeUnderstands the local culture and have worked in the regionFluency in English, written and spokenFluency in Arabic, written & spoken is an advantage
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