Retail Manager- Sales

2 months ago


abu dhabi, United Arab Emirates Eram Talent Full time
Position Summary:Eram Talent is currently seeking a highly motivated and experienced Retail Manager to oversee the sales and management operations of our retail stores in Saudi Arabia. As the Retail Manager, you will be responsible for driving sales, managing teams, and ensuring exceptional customer service to provide a memorable shopping experience for our esteemed clientele. Position Summary:Eram Talent is currently seeking a highly motivated and experienced Retail Manager to oversee the sales and management operations of our retail stores in Saudi Arabia. As the Retail Manager, you will be responsible for driving sales, managing teams, and ensuring exceptional customer service to provide a memorable shopping experience for our esteemed clientele.At Eram Talent, we are committed to connecting top talent with reputable companies. Our global reach and network allow us to source high-potential professionals from various industries. Join us in our mission to provide outstanding recruitment solutions and shape the retail industry in Saudi Arabia.Key Responsibilities:Sales Management:Develop and implement effective sales strategies to drive store performance and achieve sales targetsMonitor sales activities, analyze sales data, and identify opportunities for improvementEnsure excellent customer service by creating a customer-centric culture and coaching sales associates in delivering exceptional serviceManage and monitor inventory levels to optimize stock availability and minimize stock lossCollaborate with visual merchandisers to ensure effective product presentation and adherence to brand guidelinesTeam Management:Recruit, train, and develop a high-performing sales teamSet clear performance expectations, provide regular feedback, and conduct performance evaluationsMotivate and inspire team members to achieve individual and team goalsEnsure effective communication and teamwork among team membersOversee employee scheduling, ensuring adequate coverage during peak hoursOperational Excellence:Ensure compliance with company policies, procedures, and operational standardsImplement and maintain store procedures for cash handling, opening and closing duties, and securityMonitor store expenses and manage budgets to optimize profitabilityCollaborate with other departments or teams to facilitate smooth store operationsBusiness Development:Stay updated with industry trends, competitor activities, and market shiftsSuggest and implement business development initiatives to expand customer base and increase salesIdentify and analyze market opportunities and provide insights for product assortment and pricing strategiesCustomer Experience:Ensure a memorable shopping experience for customers by providing personalized service and resolving any customer issues or complaintsBuild and maintain strong relationships with VIP clients and key customer segmentsContinuously evaluate and improve the customer journey and store experienceRequirementsMinimum 5 years of experience in retail management, preferably in the fashion industryProven track record in driving sales and achieving targetsStrong leadership and team management skillsExcellent communication and interpersonal skillsKnowledge of retail operations, including inventory management, visual merchandising, and customer serviceAbility to analyze sales data and market trends to make informed business decisionsStrong problem-solving and decision-making skillsProficiency in using retail software and Microsoft OfficeFlexible schedule, including weekends and holidaysPassion for fashion and staying up-to-date with the latest trendsFluent in Arabic and English
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