Events Administrator

3 weeks ago


ras al khaymah, United Arab Emirates IHG Hotels & Resorts Full time
  • Liaising with internal and external clients to build accurate events bookings
  • Delivering exceptional service standards in-person, on email and over the phone
  • Establishing client requirements to effectively facilitate their needs
  • Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue
  • Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team
  • Prepare Banquet Event Orders and Group Instruction Sheets for resort internal and external stakeholders in a timely manner
  • Prepare proforma invoices, proposals, contracts for group and event leads
  • Accurately manage the inventory of hotel meeting room and ballroom availability
  • Manage department’s administration needs, including payroll, training calendar, and all other support functions
  • Cooperate with other departments in the hotel, particularly Reservations, M&E and the Banqueting Department, to create an exceptional Guest experience and build strong relations
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