Key Account Manager

2 days ago

Dubai, Dubai, United Arab Emirates NicheHR Global Full time 80,000 - 120,000 per year

Title:
Key Account Manager – Personal Care

Location:
Dubai, UAE

Summary:

We are seeking an experienced Key Account Manager for a leading personal care manufacturing brand based in Dubai. The ideal candidate will have strong UAE market exposure and proven experience managing major modern trade and retail accounts such as
Nesto, Spinneys, Carrefour, Lulu, Union Coop
, and other key retailers. The role requires strong commercial acumen, relationship management, negotiation skills, and a track record of driving revenue growth in the FMCG/personal care category.

Roles & Responsibilities:

  • Manage and grow key accounts in the UAE modern trade and retail segment, including Nesto, Spinneys, Carrefour, Lulu, Union Coop, Choithrams, and other major chains.
  • Deliver annual sales targets, margin objectives, and category growth plans.
  • Lead joint business planning, promotional strategies, and category development initiatives with key retailers.
  • Monitor account performance, analyze sales trends, and recommend corrective actions.
  • Ensure timely listing of new products, price updates, promotions, and visibility agreements.
  • Coordinate with internal teams (marketing, supply chain, finance, and production) to ensure seamless execution.
  • Manage contracts, trade terms, negotiations, and reporting for assigned accounts.
  • Track competitor activity and provide insights for pricing, activation, and product positioning.
  • Build long-term relationships with buyers, category managers, and retail stakeholders.

Education:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • MBA preferred but not mandatory.

Experience:

  • 5–8 years of experience in Key Account Management within FMCG or personal care in the UAE.
  • Mandatory experience handling major UAE retailers such as Nesto, Spinneys, Carrefour, Lulu, Union Coop, etc.
  • Proven track record of delivering sales targets and managing high-volume accounts.

Skills & Competencies:

  • Strong negotiation, communication, and relationship-building skills.
  • Deep understanding of UAE retail and modern trade dynamics.
  • Analytical mindset with proficiency in Excel and sales reporting tools.
  • Ability to work cross-functionally and manage multiple stakeholders.
  • Strong commercial acumen and problem-solving skills.
  • Ability to work independently and in a fast-paced environment.

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