Telephone Operator

A Telephone Operator is responsible forhandling incoming and outgoing calls providing information takingreservations and assisting guests with their inquiries andrequests. A telephone operator in a hotel plays a crucial role inproviding excellent customer service and ensuring guests have apositive experience during theirstay.Answer incoming calls promptlyand...

Job Description Ensure brand standards, policies and procedures are adhered to at all times. Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates,...

Job Description Ensure brand standards, policies and procedures are adhered to at all times. Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates,...

Roles and responsibilities A Telephone Operator is a crucial role in many businesses, particularly in hospitality, healthcare, corporate offices, or call centers. They are responsible for handling incoming and outgoing calls, assisting with communication between departments or with customers, and ensuring that phone lines are functioning smoothly. Below are...

Overview Over the past two decades, The First Group has forged a reputation as one of the hospitality industry's leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is...

CompanyDescriptionOURCOMMITMENT TO DIVERSITY &INCLUSION:We are an inclusivecompany and our ambition is to attract, recruit and promote diversetalent.WHY WORK FORACCOR?We are far more than aworldwide leader. We welcome you as you are and you can find a joband brand that matches your personality. We support you to grow andlearn every day, making sure that work...

Greet, check-in, respond torequests and settle accounts while providing exceptionalserviceTake initiative to add a personalizedexperienceProudly promote the hotelfacilities, looking for opportunities to enhance aguest's stay through up-sellingQualificationsYourexperience and skills include:Service focused personality isessential; experience is an...

Employer:Leading luxury property development groupContract: Fulltime 24months Joining date: Withinone month (once documents are ready)Working hours: 8 hours per day 6 daysa week Companyprovides:twinsharing accommodation servicecharge vacation ticket every 24months Salary: AED 1 700 permonth Requirements: Russian or Arabic speakerPrevious experience in a...

Employer:Leading luxury property development groupContract: Fulltime 24months Joining date: Withinone month (once documents are ready)Working hours: 8 hours per day 6 daysa week Companyprovides:twinsharing accommodation servicecharge vacation ticket every 24months Salary: AED 1 700 permonth Requirements: Russian or Arabic speakerPrevious experience in a...

Employer: Leading luxury property development groupContract: Fulltime 24months Joining date: Withinone month (once documents are ready)Working hours: 8 hours per day 6 daysa week Companyprovides: twinsharing accommodation servicecharge vacation ticket every 24months Salary: AED 1 700 permonth Requirements: Russian or Arabic speaker Previous...

Company DescriptionA surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style.Job DescriptionPURPOSE OF POSITIONTo perform all aspects of Telecommunications services to achieve the highest possible guest...

Consistently offer professional, friendly and engaging service. Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice. Take ownership of the caller's request and ensure...

We are seeking a highly organized Reservations and Guest Services Associate to join our team at SLS. In this role, you will be responsible for handling outside calls and answering the switchboard according to established departmental standards.The successful candidate will be responsible for telephoning guests in accordance with their wake-up call requests,...

Guest Communications Agent, Telephones (Russian Speaking) 541432 Rooms Full time The candidate must have a minimum of 1 year experience working in a 5-star hotel environment and speak Russian. Responsibilities Understand and comply with all corporate and hotel policies and standard operating procedures. Adhere to the MOHG Code of Conduct, ensuring all...

Process all reservation requests, changes,and cancellations received by phone, fax, or mail. Identify guestreservation needs and determine appropriate room type. Verifyavailability of room type and rate. Explain guarantee, specialrate, and cancellation policies to callers. Accommodate anddocument special requests. Answer questions about...

Company DescriptionNestled along the picturesque Arabian Gulf beaches, Mövenpick Hotel Jumeirah Beach is a modern 5-star hotel that promises an unparalleled experience of luxury and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, Mövenpick Hotel Jumeirah Beach...

Process all incoming and outgoingcalls accurately and courteouslyEnsure smoothinternal telecommunication as per SofitelStandardsAccurately record and control wake-upcallsAssist guests with international callsand directory queriesCall guests by namewhenever possiblePage staff member whenrequestedAbide by principles of guestprivacyHandle guests requests...

ThePositionTo perform all aspects ofTelecommunications services to achieve the highest possible guestsatisfaction in accordance with the Hotelsstandards.KEY ROLES &RESPONSIBILITIESProcessall incoming and outgoing calls accurately andcourteouslyEnsure smooth internaltelecommunication as per SofitelStandardsAccurately record and control wakeupcallsAssist...

About Minor InternationalWe are a global hospitality company with a portfolio of luxury hotels and resorts around the world. Our mission is to deliver exceptional guest experiences through our commitment to quality, innovation, and customer service.Role DescriptionWe are currently recruiting for a skilled Switchboard Operator to join our team at La Suite...

We are seeking a highly skilled HR Operations Coordinator to join our team at Tanami Properties. As an HR Operations Coordinator, you will play a vital role in the administration of our Human Resources operations and functions.Responsibilities:Assist with day-to-day operations of the HR Department, ensuring seamless communication and collaboration with...