Royal Service Agent Telephone Operator

Consistently offer professional,friendly and engaging serviceProcess allexternal and internal calls and emails either by redirectingcalls/emails or assisting thecaller/sender.Promptly answer telephone callsand emails, addressing callers and senders in a clear, friendly andcourteous tone of voice.Take ownership of thecaller's request and ensure follow up...

Royal Service Agent (Telephone Operator) Company Description We are far more than a worldwide leader. We are more than 240,000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences.Yes, we lead the way. But we...

Royal Service Agent (Telephone Operator) Company Description We are far more than a worldwide leader. We are more than 240,000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences. Yes, we lead the way. But we...

ThePositionTo oversee and direct allaspects of Royal Service Department to maximize guestsatisfaction.KEY ROLES &RESPONSIBILITIESLeadand supervise all aspects of the Royal Service department andensure all service standards arefollowed.Provides support to Royal ServiceManager and other departments in dailyoperations.Assists in analyzing RSM ticketsbreakdown...

ThePositionTo perform all aspects ofTelecommunications services to achieve the highest possible guestsatisfaction in accordance with the Hotelsstandards.KEY ROLES &RESPONSIBILITIESProcessall incoming and outgoing calls accurately andcourteouslyEnsure smooth internaltelecommunication as per SofitelStandardsAccurately record and control wakeupcallsAssist...

Consistently offer professional, friendly and engaging service. Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice. Take ownership of the caller's request and ensure...

Guest Communications Agent, Telephones (Russian Speaking) 541432 Rooms Full time The candidate must have a minimum of 1 year experience working in a 5-star hotel environment and speak Russian. Responsibilities Understand and comply with all corporate and hotel policies and standard operating procedures. Adhere to the MOHG Code of Conduct, ensuring all...

A Telephone Operator is responsible forhandling incoming and outgoing calls providing information takingreservations and assisting guests with their inquiries andrequests. A telephone operator in a hotel plays a crucial role inproviding excellent customer service and ensuring guests have apositive experience during theirstay.Answer incoming calls promptlyand...

Roles and responsibilities A Telephone Operator is a crucial role in many businesses, particularly in hospitality, healthcare, corporate offices, or call centers. They are responsible for handling incoming and outgoing calls, assisting with communication between departments or with customers, and ensuring that phone lines are functioning smoothly. Below are...

Job Description Ensure brand standards, policies and procedures are adhered to at all times. Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates,...

Job Description Ensure brand standards, policies and procedures are adhered to at all times. Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates,...

Job PurposeAs a Customer Service Agent, you will handle a broad range of customer contacts, namely inquiries/complaints via telephone, e-mail, or fax for the dnata outsource Contact Centre business. Your goal is to provide excellent customer service to existing as well as new third-party accounts, thereby further strengthening and growing the outsourcing...

Greet, check-in, respond torequests and settle accounts while providing exceptionalserviceTake initiative to add a personalizedexperienceProudly promote the hotelfacilities, looking for opportunities to enhance aguest's stay through up-sellingQualificationsYourexperience and skills include:Service focused personality isessential; experience is an...

Employer:Leading luxury property development groupContract: Fulltime 24months Joining date: Withinone month (once documents are ready)Working hours: 8 hours per day 6 daysa week Companyprovides:twinsharing accommodation servicecharge vacation ticket every 24months Salary: AED 1 700 permonth Requirements: Russian or Arabic speakerPrevious experience in a...

Employer:Leading luxury property development groupContract: Fulltime 24months Joining date: Withinone month (once documents are ready)Working hours: 8 hours per day 6 daysa week Companyprovides:twinsharing accommodation servicecharge vacation ticket every 24months Salary: AED 1 700 permonth Requirements: Russian or Arabic speakerPrevious experience in a...

Employer: Leading luxury property development groupContract: Fulltime 24months Joining date: Withinone month (once documents are ready)Working hours: 8 hours per day 6 daysa week Companyprovides: twinsharing accommodation servicecharge vacation ticket every 24months Salary: AED 1 700 permonth Requirements: Russian or Arabic speaker Previous...

Process all incoming and outgoingcalls accurately and courteouslyEnsure smoothinternal telecommunication as per RafflesStandardsAccurately record and control wakeupcallsAssist guests with international callsand directory queriesCall guests by namewhenever possiblePage staff member whenrequestedAbide by principles of guestprivacyHandle guests requests...

Company DescriptionA surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style.Job DescriptionPURPOSE OF POSITIONTo perform all aspects of Telecommunications services to achieve the highest possible guest...

Roles and responsibilities We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable...

Process all reservation requests, changes,and cancellations received by phone, fax, or mail. Identify guestreservation needs and determine appropriate room type. Verifyavailability of room type and rate. Explain guarantee, specialrate, and cancellation policies to callers. Accommodate anddocument special requests. Answer questions about...