Call Centre Agent

Receptionist/Call Centre Agent (UAE National)Full-timeBusiness unit: People & Corporate ServicesDivision: Corporate Business ServicesTo perform daily call center activities communicating with all call center callers ensuring the highest level of customer service and courtesy in line with Masdar standards and requirements.Masdar is one of the world's fastest...

Senior Customer Care ProfessionalWe are seeking a skilled Receptionist/Call Centre Agent to join our team at Masdar, providing top-notch customer service and support.As a leader in the renewable energy industry, Masdar has developed projects worldwide, investing in cutting-edge clean energy technologies.This exciting opportunity offers a chance to work in a...

Abu Dhabi Future Energy Company RepresentativeMasdar seeks a skilled and enthusiastic Receptionist/Call Centre Agent to join our team, supporting our efforts in promoting sustainable energy solutions.With a proven track record of delivering pioneering clean energy projects, Masdar is well-positioned to drive innovation in the industry.This role offers an...

Job SummaryWe are seeking a highly motivated and organized Call Centre and Customer Relations Manager to join our team at Skills Hub Recruitment Solutions. As a Call Centre and Customer Relations Manager, you will be responsible for managing call centre operations, customer relationships, and ensuring excellent customer service.Key Responsibilities:Manage...

Role OverviewThe Call Centre Operations Manager at the UAE Accountability Authority is responsible for leading a team of customer service representatives, developing and implementing operational strategies, and ensuring high-quality service delivery.Key Responsibilities:Lead and motivate a team of customer service representatives to achieve exceptional...

About the RoleThe UAE Accountability Authority is seeking a highly motivated Call Centre Coordinator to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients.Responsibilities:Provide timely and effective responses to customer inquiries via phone, email, or other...

Job DescriptionAs a Fleet Call Center Operations Manager at Al Sahraa Group, you will be responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Key...

We are looking for a skilled Call Center Agent to contribute to the success of our team. The successful candidate will have a strong background in telecommunications and be able to work effectively in a fast-paced environment.Job Description:Manage and respond to incoming guest calls, maintaining a professional tone and demeanor at all times.Collaborate with...

Company Description Now it's your time to join the bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help you reach yours. Your success is our success as you grow...

Call Centre and Leads Management Specialist Job Title: Call Centre and Leads Management SpecialistJob Summary: Your primary responsibility will be to convert the leads generated by the marketing team into satisfied patients. Through effective communication, relationship-building, and exceptional customer service, you will play a crucial role in...

Job DescriptionRoles & ResponsibilitiesThis is afull-time on-site role for a Call Centre Executive at One Prepaylocated in Abu Dhabi. The Call Centre Executive will be responsiblefor handling inbound and outbound calls, providing excellentcustomer service, resolving customer questions and concerns, andassisting with account management tasks.Desired...

Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center....

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently high quality. The...

At First Abu Dhabi Bank (FAB), we are committed to fostering growth through innovation, agility, and differentiation. We are seeking a highly skilled Contact Centre Technology Solutions Lead to join our team.Job DescriptionThe successful candidate will be responsible for leading project handling of Contact Centre by raising IT requirements, designing new...

Key ResponsibilitiesThe successful candidate will be responsible for:Managing day-to-day operations of all direct banking channels activities.Leading project handling of the Contact Center by raising IT requirements and designing new processes and features within the CRM and IVR channel.Providing efficient solutions to increase productivity, first call...

Specialist - Call CenterDate:Jan 9, 2025Company:Abu Dhabi Accountability AuthorityJob Objective:Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients. Manage...

Key AccountabilitiesThe Transportation Customer Experience Supervisor is responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Responsibilities:Supervise and manage...

Roles and responsibilitiesEnglish and Arabic– Good Written andSpokenMust hold2-4 years of experience in Call Center backgroundSECTION II: KEYRESPONSIBILITIESHandle all calls and deal efficientlywith all upset or challengingcustomers.Administer all issues and recommendefficient resolution within the requiredtimeframe.Identify customer needs,...

Roles and responsibilitiesEnglish and Arabic– Good Written andSpokenMust hold2-4 years of experience in Call Center backgroundSECTION II: KEYRESPONSIBILITIESHandle all calls and deal efficientlywith all upset or challengingcustomers.Administer all issues and recommendefficient resolution within the requiredtimeframe.Identify customer needs,...

Roles and responsibilities English and Arabic– Good Written andSpoken Must hold2-4 years of experience in Call Center background SECTION II: KEYRESPONSIBILITIES Handle all calls and deal efficientlywith all upset or challengingcustomers. Administer all issues and recommendefficient resolution within the requiredtimeframe. Identify customer needs,...