Fleet Call Center Operations Manager

Job OverviewThe Al Sahraa Group is seeking a skilled Fleet Call Center Supervisor to lead and manage the operations of our call center. This role requires strong leadership, communication, and problem-solving skills to ensure efficient and effective customer service.

Job DescriptionAs a Fleet Call Center Operations Manager at Al Sahraa Group, you will be responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Key...

Job Title: Call Center AgentJob Location: Abu Dhabi, UAEJob Details:Answer calls and respond to emailsHandle customer inquiries both over the phone and by emailResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate...

The Fleet Manager oversees the operation of the company's fleet, ensuring efficient and cost-effective management of all vehicles. They are responsible for vehicle procurement, maintenance, and disposal, as well as ensuring compliance with relevant regulations and policies. The Fleet Manager also manages a team of drivers, ensuring they operate safely and...

Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center....

Job DescriptionThe Airbus Lead Fleet Engineer reports to the Technical Fleet Manager - Fleet Management at Etihad Airways. The primary responsibility is to ensure compliance with all CAR-OPS 1 and CAR M requirements, maintaining aircraft safety standards and continuing airworthiness.This position oversees the review, incorporation, and follow-up of all...

Call Center & Customer Service (UAE National) Closure Date: Apr 01, 2025 | Reference Number: 047 | Abu Dhabi Department: Admission and Registration Unit Experience: 2 Years call center/customer service experience (Experience in UAE is a plus) Job Description: Provides information related to policies and conditions for the admission of new students at the...

Ensure that all calls received onthe farmers call center are responded and addressed in line withrequired standards of professionalism andexcellenceOperate and maintain asystem-enabled knowledge base interface (CRM Platform) tofacilitate and expedite resolution of farmers queries andcomplaintsMonitor company's corporatechannels including the company website...

Key Responsibilities and TasksSafety is our firstpriority and the Fleet Manager has the authority and theaccountability for taking necessary decisions that ensure constantsafe operation and that everybody comes home safe. The FleetManager is the authority ensuring safe operation and protecting theenvironment.Our Customers are our second priority after...

Plan and manage the day-to-dayoperational activities related to assigned fleet vessels to supportvoyage requirements in accordance with departmentmanager's direction andcontrol.Monitor performance of work activitiessuch as passage planning, ship supplies, crew management, berthingarrangements, and cargo transfer operations to ensure achievementof assigned...

VOLTRO by Falkenherz is looking for a Fleet Management Expert to install, configure, maintain, and troubleshoot GPS tracking devices and telematics systems for vehicles or equipment.This role involves working closely with the fleet management team to integrate GPS tracking data into existing operations and provide insights to improve overall fleet...

Coordinate the day-to-dayoperations of the fleet, including scheduling, dispatching, andmonitoring vehicles.Schedule and dispatchdrivers for efficient and timely delivery tocustomers.Monitor vehicles and Bike routes andadjust as needed to optimize delivery times and minimize fuelconsumption.Communicate effectively withdrivers to provide instructions,...

Coordinate the day-to-dayoperations of the fleet, including scheduling, dispatching, andmonitoring vehicles.Schedule and dispatchdrivers for efficient and timely delivery tocustomers.Monitor vehicles and Bike routes andadjust as needed to optimize delivery times and minimize fuelconsumption.Communicate effectively withdrivers to provide instructions,...

We are URGENTLY looking for an Hindi/Urdu &English speaker for a Call Center position with the followingqualifications:- Can communicate in both English & Hindi/Urdulanguages.- With customer service work experience- Willing to workin shifts- Can join immediately• *Job Types**: Full-time,Permanent• *Salary**: AED2,000.00 - AED3,000.00 per...

We are URGENTLY looking for an Hindi/Urdu &English speaker for a Call Center position with the followingqualifications:- Can communicate in both English & Hindi/Urdulanguages.- With customer service work experience- Willing to workin shifts- Can join immediately• *Job Types**: Full-time,Permanent• *Salary**: AED2,000.00 - AED3,000.00 per...

Roles and responsibilities 1. Analyze fleet data to optimize performance and reduce operational costs.2. Monitor and enforce compliance with safety standards and regulations.3. Conduct regular fleet performance reviews and implement continuous improvement initiatives.4. Evaluate and implement new technologies to enhance fleet efficiency and...

Specialist - Call CenterDate:Jan 9, 2025Company:Abu Dhabi Accountability AuthorityJob Objective:Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients. Manage...

Job DescriptionRoles & ResponsibilitiesManage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service.Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement.Ensure adherence to company policies and procedures, including quality and compliance call center metrics...

Our jobs aren't just about givingguests a smooth check-in and check-out. Instead, we want to buildand experience that is memorable and unique. Our Guest ExperienceExperts take the initiative to deliver a wide range of servicesthat guide guests through their entire stay. They are empowered tomove about their space and do what needs to be done....

Roles and responsibilities1. Analyze fleet data to optimizeperformance and reduce operational costs.2. Monitor andenforce compliance with safety standards andregulations.3. Conduct regular fleet performance reviewsand implement continuous improvement initiatives.4.Evaluate and implement new technologies to enhance fleet efficiencyand sustainability.5....