Call Center Team Leader

Job DescriptionAs a Fleet Call Center Operations Manager at Al Sahraa Group, you will be responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Key...

TeamManagement: Lead and support a team of call centeragents.PerformanceMonitoring: Track and analyze performance metrics,providing feedback andcoaching.Training andDevelopment: Conduct training sessions to enhanceagent skills andknowledge.QualityAssurance: Ensure high-quality customer interactionsand adherence to companypolicies.ProblemResolution: Address...

Job OverviewThe Al Sahraa Group is seeking a skilled Fleet Call Center Supervisor to lead and manage the operations of our call center. This role requires strong leadership, communication, and problem-solving skills to ensure efficient and effective customer service.

At Abu Dhabi Accountability Authority, we are seeking a highly skilled Call Center Team Lead to join our team. The successful candidate will be responsible for managing call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures.Key ResponsibilitiesStrategy and...

Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center....

Call Center & Customer Service (UAE National) Closure Date: Apr 01, 2025 | Reference Number: 047 | Abu Dhabi Department: Admission and Registration Unit Experience: 2 Years call center/customer service experience (Experience in UAE is a plus) Job Description: Provides information related to policies and conditions for the admission of new students at the...

We are URGENTLY looking for an Hindi/Urdu &English speaker for a Call Center position with the followingqualifications:- Can communicate in both English & Hindi/Urdulanguages.- With customer service work experience- Willing to workin shifts- Can join immediately• *Job Types**: Full-time,Permanent• *Salary**: AED2,000.00 - AED3,000.00 per...

We are URGENTLY looking for an Hindi/Urdu &English speaker for a Call Center position with the followingqualifications:- Can communicate in both English & Hindi/Urdulanguages.- With customer service work experience- Willing to workin shifts- Can join immediately• *Job Types**: Full-time,Permanent• *Salary**: AED2,000.00 - AED3,000.00 per...

Key AccountabilitiesThe Transportation Customer Experience Supervisor is responsible for leading and managing a team of call center agents, ensuring the smooth operation of the call center, resolving customer inquiries and issues, analyzing data to identify areas for improvement, and fostering a positive work environment.Responsibilities:Supervise and manage...

A challenging and rewarding career opportunity has arisen for a Call Center Representative at AMS International UAE. As a key member of our customer support team, you will be responsible for handling inbound calls, responding to customer inquiries, and providing solutions to customer problems.The ideal candidate will possess excellent communication skills,...

We are looking for a skilled Call Center Agent to contribute to the success of our team. The successful candidate will have a strong background in telecommunications and be able to work effectively in a fast-paced environment.Job Description:Manage and respond to incoming guest calls, maintaining a professional tone and demeanor at all times.Collaborate with...

We are urgently hiring " Team Leader - CallCenter(Female preferred) " with below mentioned details: Experience: Atleast 6 months 1 year experience as a Team Leader in callcenter, Telesales background. Languages : Proficient English andArabic(Both mandatory) Job Location : Abu Dhabi Salary : upto AED6000/-6 days working. Immediate joiners required. Job Types...

Ensure that all calls received onthe farmers call center are responded and addressed in line withrequired standards of professionalism andexcellenceOperate and maintain asystem-enabled knowledge base interface (CRM Platform) tofacilitate and expedite resolution of farmers queries andcomplaintsMonitor company's corporatechannels including the company website...

Job Description:The Guest Service Center Supervisor will oversee the smooth and efficient operation of the Guest Service Center team. This role involves leading, supervising, and supporting team members to ensure excellent guest service.Responsibilities:Team Supervision:Lead and develop the Guest Service Center team to achieve exceptional customer...

Required Skills and QualificationsTo succeed in this role, you will need:A bachelor's degree in business administration, communications, or a related field.Minimum 10 years of experience in the same field, preferably in a supervisory or management role.Strong team management skills, including the ability to motivate, coach, and develop call center...

Our jobs aren't just about givingguests a smooth check-in and check-out. Instead, we want to buildand experience that is memorable and unique. Our Guest ExperienceExperts take the initiative to deliver a wide range of servicesthat guide guests through their entire stay. They are empowered tomove about their space and do what needs to be done....

Specialist - Call CenterDate:Jan 9, 2025Company:Abu Dhabi Accountability AuthorityJob Objective:Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients. Manage...

Our jobs aren't just about givingguests a smooth check-in and check-out. Instead, we want to buildand experience that is memorable and unique. Our Guest ExperienceExperts take the initiative to deliver a wide range of servicesthat guide guests through their entire stay. They are empowered tomove about their space and do what needs to be done....

Specialist - Call Center Date: Jan 9, 2025 Company: Abu Dhabi Accountability Authority Job Objective: Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients....

Receptionist/Call Centre Agent (UAE National)Full-timeBusiness unit: People & Corporate ServicesDivision: Corporate Business ServicesTo perform daily call center activities communicating with all call center callers ensuring the highest level of customer service and courtesy in line with Masdar standards and requirements.Masdar is one of the world's fastest...