Hotel Representative
4 days ago
MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 21 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf, and Mexico's Caribbean Coast.
Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 6.3 million customers with 31 million overnights per year in over 20,000 hotels.
250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes, and synergies based on a strong international network.
1300 employees from 45 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial, and technological support to ensure a superior value for all MTS Globe clients.
The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.
MTS Globe is an equal opportunities employer.
An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was established in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognized and rewarded for its innovative approach to product design as well as providing top-notch service to its guests.
With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.
Desert Gate is part of the MTS Globe group ( and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.
Responsibilities- Experience in customer service roles in the travel and tourism industry.
- Should have selling and promotional skills as well as product knowledge.
- Handling the overall operation of the sales programs.
- Ability to thrive in a team environment.
- Resilient and flexible approach with the ability to respond to customer and company needs.
- Driving License holder is an advantage.
- Good command of German or Italian language.
- Good knowledge of UAE as a destination.
- Previous experience in the Destination Management Company / Tourism industry.
- Good communication skills and excellent customer service/relation skills.
- Experience in an international working environment.
- Independent work style and ability to perform under pressure.
-
Hotel Guest Services Representative
6 days ago
Dubai, Dubai, United Arab Emirates Paramount Hotel Dubai Full timeJob TitleWe are seeking a skilled Hotel Guest Services Representative to join our front desk team at Paramount Hotel Dubai.Key Accountabilities:Provide exceptional guest service, responding promptly and professionally to guest inquiries and requests.Work collaboratively with colleagues to achieve high levels of customer satisfaction and loyalty.Process...
-
Hotel Sales Representative
6 days ago
Dubai, Dubai, United Arab Emirates Rotana Hotel Full timeAbout the Role:We are looking for a vibrant and innovative individual to join our team as a Sales Executive.The successful candidate will be responsible for promoting at all times the brand image and market status, while maintaining accurate documentation and accounts record on all clients assigned.Main Responsibilities:Maintain high exposure for the hotel...
-
Hotel Welcome Expert
4 days ago
Dubai, Dubai, United Arab Emirates Paramount Midtown Hotel Full timeAt Paramount Midtown Hotel, we pride ourselves on delivering exceptional guest experiences and creating unforgettable memories for our visitors. As a Front Stage Representative, you will be the face of our hotel, providing warm and personalized service to our valued guests.Your responsibilities will include providing comprehensive knowledge of the hotel,...
-
Hotel Front Desk Representative
6 days ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full timeWe are seeking a highly skilled Hotel Front Office Agent to join our team at Mandarin Oriental Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional service to our guests from arrival to departure.Key ResponsibilitiesGreet and check-in guests promptly, ensuring a smooth and efficient experience.Address...
-
Hotel Welcome Host
18 hours ago
Dubai, Dubai, United Arab Emirates Paramount Hotel Midtown Full timeAs a Front Stage representative at Paramount Hotel Midtown, you will have the opportunity to work with a diverse range of guests and provide personalized service to ensure their stay is memorable.The role involves greeting guests upon arrival, registering them in line with the established guest registration policy, and handling all enquiries and requests in...
-
Front Desk Representative
18 hours ago
Dubai, Dubai, United Arab Emirates Paramount Hotel Midtown Full timeParamount Hotel Midtown is a globally recognized brand that has been entertaining for over 100 years.We are looking for a skilled and friendly Front Stage representative to join our team.The ideal candidate will have a minimum of 1 year experience in a Receptionist/Guest Service position at Front Stage, preferably in an international five star hotel.The...
-
Hotel Representative
4 days ago
Dubai, Dubai, United Arab Emirates Hyatt Group Full timeJob SummaryThe Guest Services Host is a vital member of the hotel team, responsible for providing exceptional service to our guests.As a Guest Services Host, you will be the first point of contact for guests, handling inquiries and resolving issues in a professional and courteous manner.
-
Airport Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeNestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.Going beyond...
-
Airport Representative
12 hours ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeNestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.Going beyond...
-
Hotel Receptionist
3 days ago
Dubai, Dubai, United Arab Emirates Minor International Full timeJob SummaryThe hotel receptionist plays a crucial role in providing a warm and welcoming experience for our guests. As a front desk representative, you will be responsible for handling all guest inquiries, requests, and comments, ensuring their stay is comfortable and enjoyable.You will also be involved in taking reservations, managing room allocations, and...
-
Customer Service Representative Opportunity
2 days ago
Dubai, Dubai, United Arab Emirates Royal Infinity Hotel Management LLC Full timeIn this Customer Service Representative Opportunity, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and assisting customers with their purchases.Main Responsibilities:Welcome customers and offer assistance as neededHelp customers find products, answer questions, and process...
-
Business Development Representative
2 days ago
Dubai, Dubai, United Arab Emirates HYATT HOTEL Full timeAbout UsWe are HYATT HOTEL, a leading hospitality provider dedicated to delivering exceptional experiences to our guests. As a Sales Executive, you will play a vital role in driving our revenue growth and expanding our customer base.Job DescriptionThis role requires a highly motivated and results-driven individual who can effectively communicate with...
-
Customer Experience Representative
6 days ago
Dubai, Dubai, United Arab Emirates Hyatt Hotel Full timeWelcome to Hyatt Centric Jumeirah Dubai, where we bring together modern elegance and local charm.As a Guest Services Officer, you'll play a key role in bringing our purpose to life by creating a positive first impression and ensuring smooth daily operations.Job DescriptionManage multiple tasks in a fast-paced environment with efficiency and...
-
Customer Service Representative
3 days ago
Dubai, Dubai, United Arab Emirates Premier Inn Hotels - Middle East Full timeAbout UsPremier Inn Hotels - Middle East is a leading hospitality firm in the region, with a commitment to delivering exceptional customer experiences. Our strategic partnership with Emirates Group enables us to offer a wide range of services and amenities to our guests.We are looking for a highly motivated and experienced Customer Service Representative to...
-
Hotel Sales and Marketing Representative
10 hours ago
Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full timeAbout the RoleThe Sales Executive role is a key position within the Hyatt Hotels Corporation team.Key responsibilities include developing and executing sales strategies, building relationships with clients and colleagues, and staying up-to-date with industry trends and developments.Candidates should have a strong understanding of the hospitality industry and...
-
Hotel Customer Service Representative
1 day ago
Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full timeAs a key member of our Inclusive Collection team, you will play a vital role in delivering exceptional guest experiences that exceed expectations.Job ResponsibilitiesTo provide attentive, professional, and personalized service to guests, ensuring their stays are enjoyable and memorable.To maintain a high level of knowledge about hotel services, facilities,...
-
Customer Service Representative
2 days ago
Dubai, Dubai, United Arab Emirates Estemarat Group Full timeWe are seeking a highly skilled and professional Customer Service Representative to join our team in Dubai. As the first point of contact for guests, you will be responsible for ensuring a warm welcome, efficient check-in and checkout processes, and providing exceptional customer service to enhance the guest experience.Key Responsibilities:Greet guests upon...
-
Luxury Hotel Operations Manager
3 days ago
Dubai, Dubai, United Arab Emirates Melia Hotels International S.A.(Meliá) Full timeAbout Meliá Hotels International S.A.We are a renowned hospitality company dedicated to delivering exceptional guest experiences. Our five-star boutique urban resort, Meliá Desert Palm, is a distinguished member of The Meliá Collection, offering a unique blend of luxury and equestrian lifestyle.As a professional polo club, riding school, and home to over...
-
Hotel Service Representative
6 days ago
Dubai, Dubai, United Arab Emirates SLS Full timeAs a key member of the SLS team, you will provide exceptional service to our guests by making outside calls and answering the switchboard according to established departmental standards.You will be responsible for telephoning guests in accordance with their wake-up call requests, adhering to prescribed standards, and notifying Security if the guest fails to...
-
Customer Service Representative
2 days ago
Dubai, Dubai, United Arab Emirates Rotana Hotel Management Corporation Full time**Company Overview:**Rotana Hotel Management Corporation is a leading hospitality company with a mission to deliver exceptional guest experiences.We are seeking highly motivated and dynamic individuals to join our team as Front Office Professionals, providing top-notch customer service and ensuring memorable experiences for our guests.Key...