Senior Director of Grocery and Retail Marketplace

5 days ago


Dubai, Dubai, United Arab Emirates Delivery Hero Full time

We are currently seeking a visionary leaderto lead the regional function for the grocery and retail vertical(local shops) with responsibility for driving growth efficiency andinnovation across 8 markets. The local shops business is amarketplace that connects our customers to their favouriteneighbourhood supermarkets specialty stores pharmacies andmore. 

Reporting to the SVP of QuickCommerce you will work alongside the senior leadership teamfunction heads and market heads while directly managing teamperformance operations excellence and commercial excellence. Thisrole will work closely with the Senior Director of Local shops whomanages the head of local shops in eachcountry.

Key areas ofresponsibility:

Strategicleadership:

  • Defineand implement comprehensive strategies for the groceries and retailvertical across all 8 markets while working closely with the seniordirector of localshops

  • Develop and manageObjectives and Key Results (OKRs) to ensure measurable progress andsuccess

  • Collaborate withmarket leaders and other regional functions to align strategieswith overall businessobjectives

BusinessGrowth:

  • Driverevenue growth by identifying new market opportunities andexpanding service offerings shape scalable solutions for improvedchoice and offering across allverticals 

  • Developsolutions and frameworks to improve vendor offering and experienceto strengthen marketplacedynamics

  • Analyse markettrends and consumer behaviour across markets to reach and maintainleadershipposition

 OperationalExcellence:

  • Driveoperational efficiency across the region identifying andimplementing bestpractices 

  • Standardizeprocesses across markets to ensure consistency and improveperformance

  • Optimize orderfulfilment and delivery processes for better customer experienceand reducedcosts

Productand TechnologyInnovation:

  • Workclosely with Product teams to enhance the userexperience 

  • Implementdatadriven decisionmaking processes across the region leveraginganalytics to improve operations and customersatisfaction.

  • Explore andimplement innovative solutions and automations across differentparts of thebusiness

TeamLeadership:

  • Leadand develop a highperforming team of directors and senior managersas leads offunction

  • Cultivate a cultureof innovation accountability and continuousimprovement

  • Act as a mentorand coach to nurture talent within theorganization

Qualifications:

  • 10years of experience in leading functions or business units.Previous experience in management consulting orecommerce/quick commerce will be an addedadvantage. 

  • Proventrack record of developing and executing successful strategies in amultimarketenvironment.

  • Strongunderstanding of the groceries retail and food delivery landscapeacross diversemarkets.

  • Experience withoperations management business growth strategies and profitabilityoptimization.

  • Excellentleadership and interpersonal skills with the ability to influenceand align stakeholders at all levels and manage seniorleadership

  • Demonstratedability to drive operational efficiency and standardize processesacross complexorganizations.

  • Experience insetting and managing OKRs andKPIs.

  • Strong analytical andproblemsolving skills with a datadriven approach todecisionmaking.

  • Excellentcommunication skills in English; additional regional languages area plus.

  • MBA or equivalentadvanced degreepreferred.

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
Instrument,CreditControl,Drafting,Government,AdministrationSupport,Analytics
Experience: years
Vacancy: 1
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