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Retail Operations Director

7 days ago

Dubai, Dubai, United Arab Emirates Hire Rightt Human Resource Consultants Full time
Job Description:

Hire Rightt is a leading recruitment company offering specialist assistance in the region, providing professional and personal recruitment services.

The ideal candidate for this Retail Operations Manager position should have 5-6 years of relevant work experience within fashion/electronics in the same capacity.

Key Responsibilities:
  1. Coordinating new store opening processes to ensure stock, logistics, I.T., and merchandising are synchronized in a timely manner.
  2. Leading special projects relating to new store openings and events.
  3. Fully accountable for line management of Store Managers within the region.
  4. Developing and implementing methods and procedures for monitoring store activities, such as sales, expenditures, progress reports, etc., to inform senior management of the current status of store activities.
  5. Communicating company policy to employees and reinforcing safety regulations, including Marketing and Visual Merchandising guidelines and promotional activities.
  6. Collaborating with the VM team to coordinate store layout, store opening records, and initial opening stock.
  7. Analyzing store budgets to identify needs and/or reductions, and allocating operating budget funds.
  8. Maintaining oversight of cash flows, sales performance, inventory control, cash sales receipts, and operating records.
  9. Ensuring compliance with established security, sales, and record-keeping procedures and practices.
  10. Monitoring sales performance through KPIs and commercial reports.
  11. Managing shrinkage and stock loss, highlighting risk areas to the Retail Director.
  12. Providing induction and initial training to new members of staff and evaluating employee knowledge in terms of Brand Awareness, product knowledge, and service skills.
  13. Working with Store Managers to consistently implement disciplinary procedures and reporting incidents to HR.