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executive credit control collections
2 weeks ago
The role holder is responsible for providinga comprehensive, accurate and timely collection service that willenhance the position of the company through efficient management,collection ,and reconciliation of customer accounts that ensuresaccuracy in financial / customerrecords.
Experience
- Minimum 4 years of experience in asimilar role within a large real estateorganization.
- Working knowledge of ERP systems(Oracle/Yardi)
- Experience working in the realestate sector within UAE with strong awareness on the localregulatory framework.
Responsibilities
- Familiarize self with allCollections, accounting, quality, policies & processes andother relevant company procedures (i.e. DOA's) ensuringthat these are strictly adhered to fulfill business objectives andfamiliarization with relevant ERP/othersystems.
- Follow up on due invoices bytelephone, email & reminder letter within agreed timelinesas per collection/accounting policy. Maintain accurate records ofall customer activity. Ensure that customer's outstandingare cleared by customer on a timely basis & reduce/minimizeimpairment of receivables for TECOM Group. Have clear understandingof the provision policies and its impact on businessprofitability.
- Deal effectively with customeraccount queries / complaints, including liaising with otherdepartments, to ensure they are concluded satisfactorily and ontime. To ensure all customer queries are logged and recorded on tothe ERP system by creating supporttasks.
- Handle disputed invoices and follow upfor correction with other functions (leasing/Billing) for disputeresolution. Provide accurate advice on billing queries to customerswith respect to VAT/invoice details/lease details and otherqueries. Respond promptly and completely to both customers andinternal enquiries. Ensuring debit notes are advised to customersand appropriate recording of the same (i.e. for bounce chequecharges, late payment fees) and credit notes are advised andrecorded for any wronginvoicing/charges.
Accounting & Finance
Employment Type : Full-time
Department / Functional Area: NotMentioned
Experience: years
Vacancy: 1
