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executive credit control collections

1 month ago

Dubai, Dubai, United Arab Emirates Dicetek LLC Full time

Minimum RequirementsMinimum 4 years of experience in a similar role within a large real estate organization.Working knowledge of ERP systems (Oracle/Yardi).Experience working in the real estate sector within UAE with strong awareness of the local regulatory framework.ResponsibilitiesFamiliarize self with all collections, accounting, quality, policies & processes, and other relevant company procedures (i.e. DOA's) ensuring that these are strictly adhered to fulfill business objectives and familiarize with relevant ERP/other systems.Follow up on due invoices by telephone, email & reminder letter within agreed timelines as per collection/accounting policy. Maintain accurate records of all customer activity. Ensure that customers' outstanding amounts are cleared on a timely basis & minimize impairment of receivables for TECOM Group. Have a clear understanding of the provision policies and their impact on business profitability.Deal effectively with customer account queries/complaints, including liaising with other departments to ensure they are concluded satisfactorily and on time. Ensure all customer queries are logged and recorded on the ERP system by creating support tasks.#J-18808-Ljbffr