Reservations Agent
3 weeks ago
We are seeking a highly motivated and experienced Reservations Agent to join our Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa. As a key member of our team, you will play a crucial role in maximizing room revenue and profit through proactive selling techniques and referrals across the resort.
Key Responsibilities- Develop and maintain in-depth knowledge of hotel products and services to provide exceptional guest experiences.
- Handle all telephone calls efficiently, ensuring accurate and timely responses to guest inquiries and requests.
- Review arrival reports to identify opportunities for revenue growth and optimize room sales.
- Process reservations through various channels, including email, fax, telephone, and website, while maintaining accurate records and preparing Pro Forma invoices as needed.
- Collaborate with the Management and team to ensure seamless operation of revenue processes and functions within the individual unit.
- Prepare, update, and file all correspondence related to room sales, ensuring compliance with company policies and procedures.
- Participate in cluster sales projects, including FAM trips and client evenings/lunches, to drive revenue growth and enhance guest experiences.
- Assist with guest visa inquiries and handle group reservations by communicating with the Events/Sales Department.
- Previous experience in reservations, revenue, or sales departments, with a minimum of 1 year of work experience in a luxury hotel.
- Excellent knowledge of Opera PMS and intermediate computer skills (Microsoft Office).
- Ability to handle shift responsibilities and assist newly joined colleagues in the Room Reservations Sales Agent role.
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Reservations Agent
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Reservations Agent
4 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeAbout The JobWe are seeking a highly motivated and experienced Reservations Agent to join our Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa. As a key member of our team, you will be responsible for maximizing room revenue and profit through proactive selling techniques and referrals across the resort.Key ResponsibilitiesDevelop and...
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Cluster Reservation Agent
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Reservations Agent
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Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeAbout JumeirahWe are seeking a highly motivated and experienced Reservations Agent to join our Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa. As a key member of our team, you will play a crucial role in maximizing room revenue and profit through proactive selling techniques and referrals across the resort.Key ResponsibilitiesDevelop and...
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Reservations Coordinator
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Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob Title: Reservations AgentAbout the Role:Anantara Hotels & Resorts is seeking a skilled Reservations Agent to join our team. As a key member of our reservations team, you will play a crucial role in driving the performance of our reservations operations.Key Responsibilities:Ensure all Standard Operating Procedures (SOPs) are adhered to in the reservations...
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Reservations Coordinator
1 month ago
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Reservations Coordinator
1 month ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeReservations Agent Job DescriptionAnantara Hotels & Resorts is seeking a skilled Reservations Agent to join our team. As a key member of our reservations team, you will play a crucial role in driving the performance of our reservations operations.Key Responsibilities:Ensure adherence to Standard Operating Procedures (SOPs) and maintain high accuracy in guest...
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Reservations Coordinator
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Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full timeReservations AgentAs a Reservations Agent at Kempinski Hotel Mall of the Emirates, you will play a crucial role in ensuring the smooth operation of our hotel's reservations process. Your primary responsibility will be to maximize the number of requests and reservations, while maintaining the highest level of customer satisfaction and adherence to Kempinski...
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Reservations Coordinator
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