Executive Assistant to Regional General Manager

5 days ago


Dubai, Dubai, United Arab Emirates Novotel Full time
Job Summary

We are seeking a highly skilled and experienced Executive Assistant to provide administrative support to our Regional General Manager. The successful candidate will be responsible for ensuring the smooth operation of the Executive Office, managing the Regional General Manager's diary and agenda, and providing exceptional customer service to internal and external guests.

Key Responsibilities
  • Administrative Support
    • Manage the Regional General Manager's diary and agenda, ensuring timely and effective communication with stakeholders.
    • Prepare and distribute reports, including monthly and weekly reports, to ensure timely and accurate information.
    • Ensure all documents requiring the Regional General Manager's signature are processed in a timely manner.
  • Customer Service
    • Personally greet all internal and external guests, offering support and direction as needed.
    • Provide exceptional customer service, consistently offering professional, friendly, and engaging service.
  • Communication and Liaison
    • Act as liaison and coordinator between the Regional General Manager's office and other departments and department heads.
    • Build and maintain solid relationships with HODs, owner's office, corporate office, and other stakeholders to ensure smooth communication and information exchange.
  • Problem-Solving and Analytical Skills
    • Use strong analytical and problem-solving skills to review materials for accuracy and ensure timely and effective resolution of issues.
    • Apply excellent time management and organizational skills to prioritize tasks and meet deadlines.
  • Qualifications and Requirements
    • Excellent written, verbal, and interpersonal skills, with the ability to professionally interact with diverse internal and external groups.
    • Strong analytical and problem-solving skills, with attention to detail and ability to review materials for accuracy.
    • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
    • Proficiency with the suite of Microsoft Office.
    • Prior experience in a hotel environment is preferred, with a good understanding of hotel operations, practices, and procedures.
    • Excellent interpersonal skills for effective collaboration with team members and external partners.


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