Restaurant Operations Manager

6 days ago


Al Ain, Abu Dhabi, United Arab Emirates Reap HR Consultancy Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Reap HR Consultancy. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Operational Management: Coordinate and manage the front-of-house and back-of-house restaurant operations, ensuring that all aspects of the business are running smoothly and efficiently.
  • Customer Service: Deliver superior service to our customers, maximizing their satisfaction and ensuring that their needs are met.
  • Staff Management: Supervise and manage a team of staff, providing guidance and support to ensure that they are able to perform their duties to the highest standard.
  • Financial Management: Control operational costs and identify measures to reduce waste, ensuring that the business is profitable and financially stable.
  • Reporting and Analysis: Prepare detailed reports on weekly, monthly, and annual revenues and expenses, providing insights and recommendations to improve business performance.
  • Marketing and Promotion: Promote the brand in the local community through word-of-mouth and restaurant events, recommending ways to reach a broader audience.
  • Training and Development: Train new and current employees on proper customer service practices, implementing policies and protocols to maintain future restaurant operations.
Requirements
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role.
  • Proven customer service experience as a manager.
  • Extensive food and beverage (F&B) knowledge with the ability to remember and recall ingredients and dishes to inform customers and waitstaff.
  • Familiarity with restaurant management software like OpenTable and PeachWorks.
  • Strong leadership, motivational, and people skills.
  • Acutely financial management skills.
  • BSc degree in Business Administration, hospitality management, or culinary schooling is a plus.
Benefits
  • Salary: AED 2000 to AED 2500.
  • Visa Accommodation.
  • Medical.
  • Food (2 times food, Breakfast and Lunch).
  • Gender: Female.


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