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Vortexa Partnership Specialist
1 week ago
Vortexa is a pioneering company in the energy sector, committed to bridging the information gap through satellite data and artificial intelligence. We are now seeking a MENA Customer Experience Specialist to join our team.
In this role, you will play a vital part in our post-sale customer experience in the MENA region, significantly contributing to our ambitious growth plans. As part of our globally expanding customer success team, you will collaborate closely with our pre-sales product specialists and wider commercial team.
Your primary focus will be on nurturing and developing relationships with our diverse customer base across the global energy and shipping spectrum. You will work diligently to ensure customer satisfaction and retention, identifying opportunities to drive adoption and upsell.
You will be the primary point of contact for our existing users, utilizing your expertise to address their needs and achieve their goals. Your exceptional communication and relationship-building skills will be essential in building trust and fostering long-term partnerships.