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Elite Guest Experience Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

Sofitel Dubai Downtown is a luxurious 5-star beachfront resort located on the East Crescent of the renowned Palm Jumeirah. We are seeking a highly skilled and experienced Butler to join our team.

About Us

Our resort offers a range of luxurious amenities and services, including a spa, fitness center, kids' club, and several dining options. As a Butler, you will have the opportunity to work in a dynamic and fast-paced environment, providing personalized service to our discerning guests.

Job Responsibilities
  • Anticipating and fulfilling guests' needs with the utmost attention to detail and discretion.
  • Managing guest requests efficiently, including packing/unpacking, laundry services, and personal shopping.
  • Coordinating with various departments to ensure seamless service delivery.
Requirements

To be considered for this role, you must have previous experience as a Butler or in a similar high-end hospitality position. You should also possess excellent communication and interpersonal skills, as well as strong attention to detail.

  • Proven track record of delivering exceptional service.
  • Strong problem-solving abilities and quick decision-making capabilities.
Benefits

As a member of our team, you will have the opportunity to work in a multicultural environment and develop your skills in providing exceptional service to our discerning guests.