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Guest Experience Specialist

1 week ago

Dubai, Dubai, United Arab Emirates Hyde Johannesburg Rosebank Full time

We're looking for a Guest Experience Specialist to join our team at Hyde Johannesburg Rosebank.

About the Role

This is an exciting opportunity to work in a dynamic environment where you'll be responsible for providing exceptional guest service and maintaining the highest standards of efficiency in our Front Office function.

Key Responsibilities
  • Provide world-class service to guests, ensuring their needs are met and exceeded at all times.
  • Maintain accurate records and ensure seamless communication among team members to guarantee a smooth check-in and check-out process.
Requirements
  • A minimum of 1-2 years' experience in a 5-star hotel environment.
  • Excellent communication skills, both written and verbal, are essential for success in this role.
Benefits
  • Opportunity to develop your talent and grow within our property and across the world.
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.