Guest Relations Ambassador
5 days ago
We are seeking a highly skilled Guest Relations Coordinator to join our team at One&Only Resorts.
Key Responsibilities:
- Provide exceptional guest service and ensure a seamless experience for our discerning clientele.
- Develop and maintain strong relationships with guests, responding to their needs and concerns in a timely and professional manner.
- Collaborate with hotel staff to resolve guest issues and ensure a high level of satisfaction.
- Familiarize yourself with hotel reservation systems and MS Office to effectively manage guest communications and records.
- Additional languages such as Arabic, French, Spanish, Russian, German, or Mandarin are highly valued in this role.
Requirements:
- Minimum 2 years of experience in guest relations or a similar role in a luxury hotel.
- Strong guest drive, communication, and organization skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent problem-solving abilities and attention to detail.
What We Offer:
As a Guest Relations Coordinator at One&Only Resorts, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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