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Facilities Management Director
2 months ago
As a key member of the CHALHOUB Group, you will be responsible for formulating and communicating performance objectives for Facility Management, ensuring alignment with group strategic objectives. You will review and support the execution of the business plan for the Country FM, in line with the department's and group's strategic objectives.
Additionally, you will review and work on defining and improving Service Level Agreements (SLAs) and targeted Key Performance Indicators (KPIs). You will continuously look for areas of improvement and betterment initiatives to enhance the overall condition and processes for our facilities.
", "subsections": [{"title": "Operational", "content": "- Manage and lead the country function team to ensure an efficient, productive, and motivated work environment.
- Review and approve service agreements for Soft and Hard FM, including Scope of work, SLAs, Terms & Conditions, and commercial assessment.
- Liaise and coordinate with the Sustainability division to initiate, implement, and ensure compliance with Sustainability standards guidelines and targets.
- Liaise and Coordinate with HSSE to ensure compliance with the group's policies and International and local Safety and Security standards.
- Monitor and provide guidance and support to Service providers and contractors serving our facilities to ensure best quality and cost-efficient solutions are provided.
- Oversee the commissioning of new facilities and handover process.
- Review and analyse Asset Management Reports and Data, including Asset Lifecycle reports, Spare parts inventory stock vs consumed.
- Provide Dashboards and KPI monitoring tools for measuring technical performance and customer service.
- Build, monitor, and review Budget and control expenditures per facility.
- Prepare weekly, monthly, and quarterly reports for providing insights and align with management targets and guidelines.
- Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback to support professional development and maximize performance.
- Build strong relations and trust with stakeholders, including Mall management, Retail Managers, and the interdisciplinary support functions.