Facilities Management Professional
3 weeks ago
The Dubai Holding is seeking a highly skilled Facilities Management Assistant to join its team. The successful candidate will be responsible for implementing and executing the Dubai Community Management Facilities Management operations and maintenance activities in accordance with defined standards and processes.
The role holder will be responsible for:
- Implementing daily operations and monitoring of DCM FM activities at site, ensuring activities are carried out within set timelines, financial budgets, and conform to quality standards agreed.
- Executing activities within assigned communities, conducting regular meetings with internal and external teams to monitor progress of FM activities and ensure compliance with agreed standards and requirements.
- Preparing FM tender documents for new buildings and conducting necessary technical evaluations.
- Developing processes for identifying facilities management best practices and developing formal processes and practices as necessary towards integrating and embedding sustainable principles and strategies into daily operational practices.
- Supporting client-facing teams in timely resolution of their queries related to facilities management in coordination with applicable departments.
- Supporting in representing the Dubai Community Management during design, planning, construction, and handover stages of newly developed assets to oversee FM requirements.
- Identifying and recommending major improvements (technical and feel & look) required to enhance existing facilities.
- Maintaining records of utilities expenditure and implementing initiatives of sustainability and utilities cost-saving projects.
- Assisting in conducting necessary inspections, witnessing testing & commissioning, and managing rectification of defects and snags during the DLP in coordination with P&D and contractor.
- Carrying out activities directly related to regulatory requirements of life safety systems and ensuring necessary certifications are obtained on time.
- Ensuring service providers attend to all re-active service requests from various stakeholders and in compliance with the SLA.
- Maintaining effective communication with suppliers, internal departments, and stakeholders and providing active support in the delivery of services by suppliers as per SLAs and QHSE standards.
- Reviewing and certifying service providers' monthly performance and payment certificates.
- Initiating procurement processes, liaising with procurement during the tendering process, reviewing vendor responses, and issuing GRNs.
- Ensuring customer complaints are timely and appropriately managed and closed to achieve organization's customer satisfaction targets.
- Assisting in conducting monthly meetings with FM service providers, HSE, security, and contractors to assess the contractor's performance, HSE requirements, identify non-compliance, and action plans.
- Keeping abreast of the latest trends and methods related to facilities management and recommending the most appropriate operation and maintenance practice to the management in order to increase efficiency and customer satisfaction.
- Implementing value engineering concepts and methods to reach cost-effective solutions and accordingly save maintenance and operation costs for the community.
- Bachelor's degree in Engineering or Facilities Management preferred.
- Minimum of 4 years of facility management experience.
- Experience of managing contractors and third-party service providers.
- Knowledge of facility management processes, tools, standards, documentation, and systems used.
- Understanding of local regulations and policies relevant to building operations, community management, and facility management.
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