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Hostess Team Member

2 months ago

Dubai, Dubai, United Arab Emirates Kings Group Ventures Full time
Job Description

We are seeking a highly skilled and experienced Hostess to join our team at Kings Group Ventures. As a Hostess, you will be the first point of contact for our guests and will be responsible for ensuring a warm and welcoming experience for all.

Key Responsibilities:
  • Guest Relations: Greet and welcome guests upon arrival, ensuring a friendly and courteous demeanor at all times.
  • Seating and Reservations: Manage the host book efficiently, overseeing client seating arrangements and ensuring that all guests are seated in a timely manner.
  • Communication: Communicate effectively with guests, servers, and management to ensure seamless service delivery.
  • Cleanliness and Organization: Maintain the cleanliness and organization of the hostess area, ensuring that all necessary supplies are readily available.
  • Inventory Management: Assist with inventory management, ensuring that all necessary supplies are stocked and maintained.
  • Problem-Solving: Handle guest complaints in a professional and courteous manner, resolving issues promptly and efficiently.
  • Teamwork: Collaborate with other members of the team to ensure excellent service delivery and a positive guest experience.
Requirements:
  • Education: High School Diploma
  • Experience: Previous experience in the hospitality industry, preferably in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work well under pressure, and a strong attention to detail.