Hostess - Front of House Expert
4 weeks ago
At The Team Builders, we're seeking a skilled Hostess to join our team at a high-end nightclub in Dubai. As a Hostess, you'll play a vital role in ensuring our guests have an exceptional experience.
Key Responsibilities:
- Maintain and manage our reservation system to coordinate shifts and communicate effectively with management.
- Take, manage, and handle reservations and all related requests in a timely and professional manner.
- Develop in-depth knowledge of our operations, services offered, operating hours, and food and beverage options.
- Expertly manage seating strategies and operational flow, ensuring a seamless experience for our guests.
- Greet and assist guests in a positive, welcoming, and professional manner, anticipating their needs and responding promptly.
- Maintain a proactive approach to resolve any guest questions or challenges, ensuring their satisfaction.
- Accurately handle paperwork, stock, and maintain the host stand in a clean and organized manner.
- Prepare daily reports and guest satisfaction tracking by the end of each day.
Requirements:
- 1-2 years of experience in Bars/Lounges/Nightclubs in UAE is a must.
- A positive attitude and a welcoming smile are essential.
- Charming and outgoing personality with excellent manners, communication, and organizational skills.
- Ability to multitask and time-manage in a fast-paced environment, focusing attention on any guest need while remaining calm and kind.
- Strong computer skills with a solid knowledge of MS Office and reservation systems.
- Candidates who speak Balkan languages are preferred for this role.
- Willingness to join immediately.
- Salary offered AED 7000-8500 plus benefits.
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