Hostess - Front of House Expert

4 weeks ago


Dubai, Dubai, United Arab Emirates The Team Builders Full time

At The Team Builders, we're seeking a skilled Hostess to join our team at a high-end nightclub in Dubai. As a Hostess, you'll play a vital role in ensuring our guests have an exceptional experience.

Key Responsibilities:

  • Maintain and manage our reservation system to coordinate shifts and communicate effectively with management.
  • Take, manage, and handle reservations and all related requests in a timely and professional manner.
  • Develop in-depth knowledge of our operations, services offered, operating hours, and food and beverage options.
  • Expertly manage seating strategies and operational flow, ensuring a seamless experience for our guests.
  • Greet and assist guests in a positive, welcoming, and professional manner, anticipating their needs and responding promptly.
  • Maintain a proactive approach to resolve any guest questions or challenges, ensuring their satisfaction.
  • Accurately handle paperwork, stock, and maintain the host stand in a clean and organized manner.
  • Prepare daily reports and guest satisfaction tracking by the end of each day.

Requirements:

  • 1-2 years of experience in Bars/Lounges/Nightclubs in UAE is a must.
  • A positive attitude and a welcoming smile are essential.
  • Charming and outgoing personality with excellent manners, communication, and organizational skills.
  • Ability to multitask and time-manage in a fast-paced environment, focusing attention on any guest need while remaining calm and kind.
  • Strong computer skills with a solid knowledge of MS Office and reservation systems.
  • Candidates who speak Balkan languages are preferred for this role.
  • Willingness to join immediately.
  • Salary offered AED 7000-8500 plus benefits.


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