Hostess - Front of House Expert

2 days ago


Dubai, Dubai, United Arab Emirates The Team Builders Full time

We are seeking a skilled and charismatic Hostess to join our team at The Team Builders. As a Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:

  • Maintain and manage our reservation system to coordinate shifts and communicate effectively with management.
  • Take, manage, and handle reservations and all related requests in a timely and professional manner.
  • Develop in-depth knowledge of our operations, services offered, operating hours, and food and beverage options.
  • Utilize your expertise to optimize seating strategies and manage the operational flow at the restaurant.
  • Greet and assist guests in a positive, welcoming, and professional manner, ensuring a seamless experience.
  • Anticipate and respond to guest needs with a sense of urgency, providing exceptional service.
  • Maintain a proactive approach to resolving guest questions or challenges, ensuring complete satisfaction.
  • Accurately handle paperwork, stock, and maintain the host stand in a clean and organized manner.
  • Prepare and submit daily reports and guest satisfaction tracking by the end of each day.

Requirements:

  • 1-2 years of experience in Bars/Lounges/Nightclubs in the UAE is a must.
  • A positive attitude and a welcoming smile are essential.
  • Charming and outgoing personality with excellent manners, communication, and organizational skills.
  • Ability to multitask and time-manage in a fast-paced environment, focusing attention on guest needs while remaining calm and kind.
  • Proficiency in MS Office and reservation systems is required.
  • Candidates who speak Balkan languages are preferred for this role.
  • Willingness to join immediately is a plus.
  • Salary offered: AED 7000-8500 plus benefits.


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