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Sales Administration Coordinator

2 months ago

Sharjah, Sharjah, United Arab Emirates Talent Pal sharjah Full time
Key Responsibilities:
  • Order Management: Receive and process purchase orders, ensuring timely and accurate fulfillment.
  • Invoice Processing: Issue sales transaction invoices, maintaining accurate records and adhering to company policies.
  • Customer Verification: Verify orders, including customers' personal information and payment details, to ensure accuracy and security.
  • Customer Communication: Contact customers to answer queries, obtain missing information, and provide exceptional customer service.
  • Record Keeping: Maintain and update sales and customer records, ensuring data integrity and accessibility.
  • Reporting: Compile monthly sales reports, providing valuable insights for business growth and development.
  • Order Expediting: Expedite orders through internal liaison, ensuring timely delivery and customer satisfaction.
  • Feedback Management: Direct feedback from customers to relevant departments, fostering a culture of continuous improvement.
  • Product Development: Identify new products to add to those on offer, staying ahead of market trends and customer demands.
  • Administrative Support: Provide administrative support to the sales department, handling tasks as requested and ensuring seamless operations.