Intellectual Property Compliance Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates Dubai Customs Full time

Job Summary:

Dubai Customs is seeking a highly skilled and detail-oriented Intellectual Property Compliance Specialist to join our team. As an Intellectual Property Compliance Specialist, you will be responsible for ensuring the accurate and timely recording of trademarks with Dubai Customs, verifying documents, and collecting fees from clients.

Key Responsibilities:

  1. Trademark Recording: Record the trademarks of Dubai Customs clients who are already registered with the Ministry of Economy and satisfy the requirements as per the ministry's standards.
  2. Document Verification: Verify the documents required to record the trademarks with Dubai Customs and collect the necessary fees from clients, ensuring the integrity of information.
  3. Online System Updates: Ensure the recorded trademarks are properly updated in the online IPR system and made available to the Inspection team at all centers to support inspection activities.
  4. Client Communication: Communicate the global head office of the clients about the trademark recorded information as part of procedural requirements and collect views shared by the clients.
  5. IPR Violation Reporting: Receive information on IPR violations from clients on cargo movements and inform the respective customs center with all the details to take necessary action.
  6. Complaint Handling: Receive complaints from clients on any IPR violations and record the complaints in the online IPR complaint system and forward them to the respective areas to act on the complaint.
  7. Complaint Follow-up: Follow up with IPR procedure and inspection centers on registered complaints, update the status of complaints, and report unsolved issues to the direct supervisor.
  8. Reporting and Analysis: Generate periodic reports from the IPR online system and raise them to the management to measure the productivity level of the section and observe areas for improvement.
  9. Collaboration: Coordinate with other IPR section representatives as and when required.
  10. Professional Development: Keep abreast of all updates on intellectual property rights and requirements and communicate them to registered clients.
  11. Additional Responsibilities: Perform all other related duties assigned by the direct supervisor on time with reliability, honesty, and discretion.

Requirements:

To be successful in this role, you will need to have excellent communication and organizational skills, as well as the ability to work accurately and efficiently in a fast-paced environment.



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