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Front Desk Coordinator at Emirati Medical Centre
3 months ago
The Front Desk Coordinator plays a crucial role in ensuring a welcoming environment for patients and visitors at the Emirati Medical Centre.
Key Responsibilities- Warm Reception: Provide a friendly and professional greeting to all patients and visitors, establishing a positive atmosphere.
- Efficient Check-In/Out: Oversee the patient check-in and check-out processes, ensuring accuracy in demographic and insurance information.
- Appointment Management: Schedule and document patient appointments meticulously, maintaining an organized appointment calendar.
- Communication: Handle phone calls and emails with professionalism, directing inquiries to the relevant departments.
- Reception Area Maintenance: Keep the reception area tidy and organized, safeguarding patient confidentiality at all times.
- Assistance with Documentation: Aid patients in completing necessary forms, including insurance claims and medical history updates.
The ideal candidate will possess strong communication skills, attention to detail, and a commitment to providing exceptional patient service.
