Customer Service Team Lead
6 days ago
At Four Points by Sheraton Sharjah, we are seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer service department, you will be responsible for leading a team of customer service agents to deliver exceptional service and drive customer satisfaction.
Key Responsibilities:- Supervise daily operations in the customer service department, ensuring seamless execution of tasks and processes.
- Respond promptly to customer service issues, resolving them efficiently and effectively.
- Develop and implement customer service procedures, policies, and standards to enhance the customer experience.
- Set and achieve customer satisfaction goals, collaborating with the team to meet and exceed targets.
- Design and execute a customer loyalty program to foster long-term relationships and retention.
- Maintain accurate records of customer service activities and discussions, ensuring transparency and accountability.
- Analyze service statistics and prepare detailed reports to inform business decisions and drive improvement.
- Recruit and train new customer service agents to ensure a skilled and motivated team.
- Manage the department budget effectively, ensuring responsible financial stewardship.
- Stay up-to-date on industry trends and best practices, applying knowledge to drive innovation and excellence.
We are looking for a highly motivated and experienced professional who can lead our customer service team to deliver exceptional results. If you have a passion for customer service and a proven track record of success, we encourage you to apply for this exciting opportunity.
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Customer Service Team Lead
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Ali And Sons Holding L.L.C Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Ali And Sons Holding L.L.C. As a key member of our customer service department, you will be responsible for leading a team of call center representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Hiring and...
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Customer Service Team Lead
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Sharjah, Sharjah, United Arab Emirates Ali And Sons Holding L.L.C Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Ali And Sons Holding L.L.C. As a key member of our customer service department, you will be responsible for leading a team of call center representatives and ensuring that they provide exceptional support to our customers.Key Responsibilities:Hiring and...
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Lead
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Customer Service Team Lead
3 weeks ago
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Customer Service Team Lead
2 weeks ago
Sharjah, Sharjah, United Arab Emirates GMG sharjah Full timeKey Responsibilities:Leadership and Guidance: Oversee and assess the activities of customer service staff, providing regular performance-related feedback to ensure high standards are met.Operational Strategy: Develop and implement daily operational plans for customer service, monitoring progress and making adjustments as needed.Staff Support: Assist customer...
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Customer Service Team Lead
3 weeks ago
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Customer Service Team Lead
3 weeks ago
Sharjah, Sharjah, United Arab Emirates OMA Emirates sharjah Full timeKey Responsibilities:Team Management: Oversee a team of customer service professionals, ensuring they are equipped to provide exceptional service to clients.Compliance and Governance: Maintain strict adherence to company policies and procedures, guaranteeing a high level of quality and consistency in all interactions.Customer Engagement: Foster strong...
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Customer Service Team Lead
3 weeks ago
Sharjah, Sharjah, United Arab Emirates GMG sharjah Full timeKey Responsibilities:Leadership and Guidance: Oversee and assess the activities of customer service staff, providing regular performance-related feedback to ensure high standards are met.Operational Strategy: Develop and implement daily operational plans for customer service operations, monitoring progress and making adjustments as needed.Staff Support:...
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Customer Relationship Management Team Lead
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Pitstop UAE Full timeAbout the RolePitstop UAE is seeking a highly skilled and experienced Customer Relationship Management Supervisor to lead our CRM team in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesTeam Leadership: Supervise and mentor a team of CRM specialists, providing guidance, support, and training to ensure they have the...
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Customer Relationship Management Team Lead
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Pitstop UAE Full timeAbout the RolePitstop UAE is seeking a highly skilled and experienced Customer Relationship Management (CRM) Supervisor to lead our CRM team in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesTeam Leadership: Supervise and mentor a team of CRM specialists, providing guidance, support, and training to ensure they...
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Sales Team Lead
2 weeks ago
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Barista Team Lead
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Sales Team Lead
6 days ago
Sharjah, Sharjah, United Arab Emirates al qaryah auction Full time{"title": "Sales Supervisor Role", "description": "Key ResponsibilitiesAs a Sales Supervisor at Al Qaryah Auction, you will be responsible for:Nomination and Assignment: Nominate and assign Sales Consultants to manage and cover outdoor events as required, ensuring effective product representation.DRS and HR Compliance: Remain up-to-date and comprehensively...