Barista Team Lead

1 week ago


Sharjah, Sharjah, United Arab Emirates AlMarsam - المرسم Full time

Job Summary:

We are seeking a highly skilled and experienced Head Barista to join our team at AlMarsam - المرسم. As a key member of our bar team, you will be responsible for managing the bar side of our shop, ensuring exceptional customer service, and maintaining the highest standards of quality and cleanliness.

Key Responsibilities:

  1. Bar Management: Oversee the daily operations of the bar, including inventory management, ordering supplies, and maintaining a clean and organized workspace.
  2. Customer Service: Provide exceptional customer service, ensuring that every customer has a positive experience and receives their orders promptly and accurately.
  3. Team Leadership: Train and mentor junior baristas and other team members on bar procedures, customer service, and sales techniques.
  4. Inventory Control: Monitor and control inventory levels, ensuring that we have the necessary supplies to meet customer demand.
  5. Cost Control: Analyze sales data and identify opportunities to reduce waste and minimize costs.
  6. Menu Development: Collaborate with the management team to develop and implement new menu items and promotions.
  7. Quality Control: Ensure that all beverages and food items meet our high standards of quality and presentation.
  8. Adherence to Policies: Adhere to all company policies and procedures, including health and safety protocols and customer service standards.

Requirements:

  • Minimum 2 years of experience as a Head Barista or Barista Team Lead.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and multitask.
  • Strong leadership and training skills.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.


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