Ecommerce Account Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Right Calibre Full time

About Right Calibre

Right Calibre is a leading global marketing agency working with top-notch global FMCG brands in the Middle East and Europe.

About the Role

We are seeking a senior member of our team to manage online retail and FMCG brands. As a key member of our ecommerce squad, you will have a track record of delivering outstanding campaigns to engage, attract, and delight our growing customer base.

Key Responsibilities

  • Ecommerce Content Optimization: In charge of optimizing e-content copy to maximize online visibility.
  • Ecommerce Strategy Execution: Support the execution of the ecommerce strategy by assisting the regional ecommerce squad and providing recommendations based on in-depth analysis of trends, consumer research, competitive activities, and enabling growth acceleration.
  • Brand Activation and Business Model Development: Work closely with brands and markets to help them develop their activation plans and business models for ecommerce roll-out and implementation.
  • Ecommerce Playbooks and Best Practices: Create playbooks and best practices to support EMEA markets in winning in ecommerce.
  • Online Product Merchandising: Manage online product merchandising from images, search experience, events, and navigation, ensuring high quality and accuracy.
  • Commercially Beneficial Purchasing Behavior: Drive commercially beneficial purchasing behavior using available tools.
  • Large Onsite Events and Campaigns: Manage large onsite events and campaigns.
  • Team Management: Work with and manage a team of merchandisers, motivating, encouraging, and driving productivity.
  • Trend and Competitor Analysis: Continually come up with creative ways to engage and attract customers, encouraging sales, and keep on top of trends and competitors' initiatives.
  • Cross-Functional Collaboration: Work in unison with buying, product, branding, and marketing on campaigns.

Requirements

  • 6 to 8 years of thorough experience in online retail and onsite product merchandising.
  • Experience in ecommerce merchandising, whether it's F&B, health and beauty, or FMCG brands.
  • A background in team management, with the ability to encourage, motivate, and lead a team, integral to the success of this role.
  • A customer-centric approach, passionate about delivering exciting and innovative campaigns to your customer base.
  • Strong communication skills and regular work with internal stakeholders, integral to the success of this role.

Relocation and Benefits

Candidates willing to relocate to Dubai are welcome to apply. Excellent salary (tax-free) benefits.

Remote Work

No



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