Luxury Sales Associate

2 weeks ago


Dubai, Dubai, United Arab Emirates Chalhoub Group Full time
About the Role

We are seeking a highly motivated and experienced Luxury Sales Associate to join our team at Chalhoub Group. As a Personal Shopping Expert, you will be responsible for driving the sale of luxury items to a global clientele by being the first point of contact for all customer requests.

Key Responsibilities
  • Facilitate the sale of luxury items to a global clientele by being the first point of contact for customer requests.
  • Build, maintain, and develop strong relationships with clients to provide a personalized luxury shopping experience.
  • Communicate directly with clients via chat-based media to receive product requests and confirm sales.
  • Hold personal shopping appointments domestically and internationally (if required).
  • Connect directly with clients via chat-based media to inspire fashion styling, receive inquiries, and sell desired items.
  • Build and own your own personal client book.
  • Analyze client profiles and implement strategies to develop sales year-on-year.
  • Identify key industry partnership opportunities and introduce them to Chalhoub Group.
  • Manage towards annual and monthly sales portfolio targets.
  • Research, source, and find products to satisfy client requests and needs.
  • Build strong relationships with suppliers to gain access to products.
  • Drive margin percentages to maximize business revenue.
Requirements
  • Experience in Personal Shopping (ideally) or Luxury Retail Sales, with an established clientele network.
  • Motivated by personal sales targets and enjoys exceeding them with an analytical approach.
  • Confident using Mac and G-suite (Google docs, Google drive, etc.).
  • Deep product and brand awareness with strong sales knowledge.
  • Experience with luxury goods and high net worth client base with a customer-first approach.
  • Social Media knowledge and confident learning new platforms.
  • Role based in Dubai and may require some travel to KSA, Qatar, and Bahrain.
What We Offer

At Chalhoub Group, we offer a competitive benefits package, including health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts. We strive to provide a work environment that is inclusive and diverse, and we welcome all applicants to apply and be part of our exciting future.


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