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Telephone Operator Manager

1 week ago


Dubai, Dubai, United Arab Emirates Sofitel Dubai The Obelisk Full time
Telephone Operations

Sofitel Dubai The Obelisk is seeking a skilled Telephone Operator to join our front office team. As a key member of our operations team, you will be responsible for handling all aspects of telecommunications services, including incoming and outgoing calls, wake-up calls, and internal telecommunication. Your excellent communication skills and attention to detail will ensure our guests receive the highest level of service.

Key Tasks:

  • Handle all incoming and outgoing calls accurately and courteously
  • Assist guests with international calls and directory queries
  • Page staff members when requested

Requirements:

  • Secondary Education or relevant qualifications in Hotel Management
  • Minimum 1 year relevant experience preferably in a four or five-star hotel