Customer Experience Manager

At Meituan, we're seeking a seasoned Customer Experience Manager to oversee the customer experience in the Middle East region.This key role involves managing user relationships, analyzing user needs, and developing CRM strategies to boost user satisfaction and loyalty.You will be responsible for communicating effectively with users, resolving issues, and...

About UsAt OSN, we believe that great stories have the power to unite, inspire, and heal people from all walks of life. Our mission is to bring these incredible stories to audiences across the MENA region, curating a diverse range of series, films, and documentaries for our subscribers. As a leader in premium content services, we strive to create memorable...

At Sundus, we are seeking a highly skilled Customer Experience Manager to lead our contact center operations. As a key member of our team, you will be responsible for developing and executing strategies to optimize operational costs within the contact center.Responsibilities:Foster a culture of continuous improvement and employee engagement to drive business...

Key ResponsibilitiesAs a Customer Experience Manager with Independent Food Company, your primary focus will be on ensuring that every guest has an unforgettable dining experience. Your responsibilities will include:Developing and maintaining relationships with guests, understanding their needs, and addressing any concerns promptly.Creating customized menu...

Position: Customer Experience ManagerCandidate profiles: UAE National and ExpatriatesQualifications:Bachelor's degree in Social Sciences, Education, Psychology, or related fieldsMinimum Requirements:A minimum of 4 to 5 years of working in a customer engagement-related role – with some experience in the field of Early Childhood or social developmentFluency...

- Position: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor's degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...

- Position: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor's degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...

About the RoleWe are seeking an experienced Support Engineering Manager to lead our customer support team at Canonical. As a key member of our operations team, you will be responsible for managing a professional support team, including skills development and performance evaluation.ResponsibilitiesLeadership and operational control of the support...

Omanyp seeks an exceptional Customer Experience Manager to lead our front-of-house operations and deliver premium experiences to our esteemed clientele.Main Objectives:Service Excellence: Ensure exceptional service for VIP clients, visitors, and vendors through effective communication and relationship-building.Team Leadership: Provide guidance, training, and...

About this RoleVPerfumes LLC is seeking an experienced Arabic Customer Experience Manager to lead our customer support initiatives. In this role, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences.Key Responsibilities:Develop and execute customer support plans to meet business objectives.Train and...

1. Customer Experience Strategy: Develop andexecute the customer experience improvement strategy aligned withthe organization's goals, ensuring a consistent andseamless experience across all touchpoints.2. Data Analysis: Utilize customer feedback,survey responses, and other relevant data to identify trends,patterns, and areas for improvement. Use...

1. Customer Experience Strategy: Develop andexecute the customer experience improvement strategy aligned withthe organization's goals, ensuring a consistent andseamless experience across all touchpoints.2. Data Analysis: Utilize customer feedback,survey responses, and other relevant data to identify trends,patterns, and areas for improvement. Use...

We're on the hunt for a charismatic Customer Experience Manager to join our team at Mövenpick Hotels & Resorts!As a key member of our hospitality team, you'll play a vital role in delivering world-class guest experiences.Your responsibilities will include:Providing top-notch service to our guests, exceeding their expectations in every way.Developing a deep...

At Meituan, we're looking for a seasoned Customer Experience Manager to lead our user experience efforts in the Middle East region.This role involves overseeing customer relationships, conducting needs analysis, and developing strategies to enhance user satisfaction and loyalty.You'll communicate effectively with users, resolve issues, and provide timely...

We are seeking a highly skilled Customer Experience Manager to spearhead our efforts in delivering world-class customer service. As a senior professional with over 10 years of experience in managing high-volume inquiries, you will be responsible for developing and implementing strategies to improve customer satisfaction.As a German Language Expert, you will...

ResponsibilitiesSupport the development of customer journey maps and service blueprints for the SHARE loyalty programme, collaborating with product managers, commercial managers, and operations managers to elevate product and service design.Participate in the ideation of new projects to meet customer needs.Analyze the Voice of the Customer programme,...

Customer Experience DirectorWe are seeking a highly experienced Customer Experience Director to join our team at IYYM EPS FZE.This role is responsible for leading our service operations department, ensuring efficient service delivery and customer satisfaction.The ideal candidate will have a strong background in service management, leadership skills, and a...

Customer Experience StrategyWe are seeking an experienced Project Manager to lead the development and implementation of our customer experience strategy. As a key member of our CX team, you will work closely with stakeholders to understand customer needs and preferences, identifying opportunities for improvement and implementing effective solutions.The ideal...

OKX is part of OKG, a group that brings the value of blockchain to users around the world. Our leading products include OKX, OKX Wallet, OKLink, and more.We are looking for an experienced operations professional to join our team. The ideal candidate will have 2+ years of experience in operations or customer support, preferably within a crypto or fintech...

Customer Experience StrategistAt Black Pearl Consult, we are looking for a Vice President of Customer Experience and Digital Channels to drive transformation, enhance customer engagement, and optimize digital platforms.About the Role:You will lead the customer experience strategy, manage a strong team, and use data-driven insights to enhance customer...