Arabic Customer Experience Manager
6 days ago
VPerfumes LLC is seeking an experienced Arabic Customer Experience Manager to lead our customer support initiatives. In this role, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences.
Key Responsibilities:
- Develop and execute customer support plans to meet business objectives.
- Train and manage a team of customer support representatives to ensure high-quality service delivery.
- Collaborate with cross-functional teams to identify areas for improvement and implement changes.
- Analyze customer feedback and sentiment to inform support strategies.
Requirements:
- Proven experience in customer experience management or a related field.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze complex data and make informed decisions.
-
Customer Experience Manager
13 hours ago
Dubai, Dubai, United Arab Emirates Al Fahim Group Full timeAs a key member of the Al Fahim Group, we are seeking an experienced Customer Experience Manager to oversee the Call Centre operations. The ideal candidate will be responsible for ensuring that customer satisfaction is at the forefront of everything we do.About the Role:Create and maintain a comprehensive knowledge base to ensure consistent and efficient...
-
Customer Experience Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Sundus Full timePosition: Customer Experience ManagerCandidate profiles: UAE National and ExpatriatesQualifications:Bachelor's degree in Social Sciences, Education, Psychology, or related fieldsMinimum Requirements:A minimum of 4 to 5 years of working in a customer engagement-related role – with some experience in the field of Early Childhood or social developmentFluency...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Sundus Full time- Position: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor's degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...
-
Customer Experience Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Sundus Full time- Position: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor's degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...
-
Customer Experience Coordinator
1 day ago
Dubai, Dubai, United Arab Emirates Travexs Employment Services Platform Full timeJoin our dynamic team as a Customer Experience Coordinator and take on a new challenge! As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective management of travel services, coordination of team activities, and continuous improvement of operational processes.About the Role:This is an exciting...
-
Customer Experience Associate
2 days ago
Dubai, Dubai, United Arab Emirates Minimalist Full timeWe are seeking a Customer Experience Associate to join our team at Minimalist. As a key member of our customer experience team, you will be responsible for ensuring that customers have an exceptional experience with our brand.Key Responsibilities:Engage with customers through various channels, including phone, email, and social media, to resolve queries and...
-
Customer Experience Manager
11 hours ago
Dubai, Dubai, United Arab Emirates Moody's Investors Service Full timeJob Overview:Moodys Investors Service seeks a talented Customer Experience Manager to join our team. As a Customer Experience Manager, you will play a critical role in enhancing customer engagement and driving retention through effective communication and collaboration with internal stakeholders.Your key responsibilities will include coordinating delivery of...
-
Customer Experience Manager
4 days ago
Dubai, Dubai, United Arab Emirates Trip Full timeAre you passionate about delivering exceptional customer experiences?We're looking for a talented Customer Experience Manager to join our team at Trip.In this role, you'll design and execute CRM plans to enhance customer engagement and retention.You'll partner with internal departments to create and manage campaign-related content across CRM channels.Your...
-
Customer Experience Manager
5 days ago
Dubai, Dubai, United Arab Emirates Meituan Full timeAt Meituan, we're seeking a seasoned Customer Experience Manager to oversee the customer experience in the Middle East region.This key role involves managing user relationships, analyzing user needs, and developing CRM strategies to boost user satisfaction and loyalty.You will be responsible for communicating effectively with users, resolving issues, and...
-
Customer Experience Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Al Ghurair Investment LLC Full timeOversee customer satisfaction surveys and resolve complaints efficiently.Manage the leads process, ensuring timely follow-ups with CRM and sales teams.Prepare and submit weekly lead reports for performance tracking.Enhance the customer delivery experience, ensuring smooth and memorable handovers.Coordinate marketing demo logistics and delivery preparation...
-
Customer Experience Manager
4 days ago
Dubai, Dubai, United Arab Emirates OSN Full timeAbout UsAt OSN, we believe that great stories have the power to unite, inspire, and heal people from all walks of life. Our mission is to bring these incredible stories to audiences across the MENA region, curating a diverse range of series, films, and documentaries for our subscribers. As a leader in premium content services, we strive to create memorable...
-
Customer Experience Manager
6 days ago
Dubai, Dubai, United Arab Emirates Sundus Full timeAt Sundus, we are seeking a highly skilled Customer Experience Manager to lead our contact center operations. As a key member of our team, you will be responsible for developing and executing strategies to optimize operational costs within the contact center.Responsibilities:Foster a culture of continuous improvement and employee engagement to drive business...
-
Customer Experience Specialist
7 days ago
Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Part timeVirtual Relationship Officer Role - Part-Time PositionFirst Gulf Bank PJSC, the UAE's leading bank, offers a wide range of tailored solutions to cater to the diverse banking needs of customers across the globe.Key Responsibilities:Manage a portfolio of 400-500 customers primarily comprising non-borrowing customers.Achieve monthly and annual Key Performance...
-
Digital Customer Experience Manager
7 days ago
Dubai, Dubai, United Arab Emirates Salesforce, Inc. Full timeAbout the RoleWe are looking for a highly motivated and experienced Senior Marketing Cloud Solution Engineer to join our Middle East Solution Engineering team. As a key member of our team, you will be responsible for delivering exceptional customer experiences by providing technical expertise and support to customers and partners.Your primary focus will be...
-
Customer Experience Manager
13 hours ago
Dubai, Dubai, United Arab Emirates Etoile Group Full timeRole DescriptionThe Assistant Shop Manager is responsible for leading a team of staff members and driving sales growth through effective store operations and customer engagement. This individual will report directly to the Retail Manager and play a key role in maintaining the high standards of the Etoile Group brand.Key Responsibilities:Manage daily store...
-
Customer Experience Manager
1 day ago
Dubai, Dubai, United Arab Emirates Meituan Full timeOversee customer experience for Keeta Drone in the Middle East region, including user relationship management and user needs analysis. Develop and implement CRM strategies to enhance user satisfaction and loyalty. Communicate effectively with users to resolve issues and complaints, and provide timely feedback on user opinions and suggestions. Monitor...
-
Customer Experience Manager
5 days ago
Dubai, Dubai, United Arab Emirates Independent Food Company Full timeKey ResponsibilitiesAs a Customer Experience Manager with Independent Food Company, your primary focus will be on ensuring that every guest has an unforgettable dining experience. Your responsibilities will include:Developing and maintaining relationships with guests, understanding their needs, and addressing any concerns promptly.Creating customized menu...
-
UAE National Customer Experience Manager
3 days ago
Dubai, Dubai, United Arab Emirates Cigna Health and Life Insurance Company Full timeWe are seeking a highly skilled UAE National Customer Experience Manager to join our team at Cigna Healthcare. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and ensuring that all customer interactions are positive and memorable.The ideal candidate will have a strong background in...
-
Customer Experience Manager
2 days ago
Dubai, Dubai, United Arab Emirates RAFFLES Full timeJob DescriptionWe are seeking a highly skilled and experienced Guest Relations Manager to join our team at Raffles. This is a fantastic opportunity for a motivated individual who is passionate about delivering exceptional customer service and ensuring that every guest has an unforgettable experience.The successful candidate will be responsible for overseeing...
-
Customer Experience Manager
1 day ago
Dubai, Dubai, United Arab Emirates Gulf Flowers Full timeAbout Us:Gulf Flowers is a renowned global flower market leader with a 25-year track record of delivering fresh flowers from Europe, Ecuador, Colombia, Kenya, Japan, China, and the USA to the Middle East. Our state-of-the-art wholesale warehouse and Customer Centre in JAFZA, Dubai, boasts an impressive 5000 square metre space.We're committed to refining our...