Customer Experience Manager

Are you passionate about delivering exceptional customer experiences?We're looking for a talented Customer Experience Manager to join our team at Trip.In this role, you'll design and execute CRM plans to enhance customer engagement and retention.You'll partner with internal departments to create and manage campaign-related content across CRM channels.Your...

At Meituan, we're seeking a seasoned Customer Experience Manager to oversee the customer experience in the Middle East region.This key role involves managing user relationships, analyzing user needs, and developing CRM strategies to boost user satisfaction and loyalty.You will be responsible for communicating effectively with users, resolving issues, and...

At Sundus, we are seeking a highly skilled Customer Experience Manager to lead our contact center operations. As a key member of our team, you will be responsible for developing and executing strategies to optimize operational costs within the contact center.Responsibilities:Foster a culture of continuous improvement and employee engagement to drive business...

As a key member of the Al Fahim Group, we are seeking an experienced Customer Experience Manager to oversee the Call Centre operations. The ideal candidate will be responsible for ensuring that customer satisfaction is at the forefront of everything we do.About the Role:Create and maintain a comprehensive knowledge base to ensure consistent and efficient...

Role DescriptionThe Assistant Shop Manager is responsible for leading a team of staff members and driving sales growth through effective store operations and customer engagement. This individual will report directly to the Retail Manager and play a key role in maintaining the high standards of the Etoile Group brand.Key Responsibilities:Manage daily store...

Oversee customer experience for Keeta Drone in the Middle East region, including user relationship management and user needs analysis. Develop and implement CRM strategies to enhance user satisfaction and loyalty. Communicate effectively with users to resolve issues and complaints, and provide timely feedback on user opinions and suggestions. Monitor...

Key ResponsibilitiesAs a Customer Experience Manager with Independent Food Company, your primary focus will be on ensuring that every guest has an unforgettable dining experience. Your responsibilities will include:Developing and maintaining relationships with guests, understanding their needs, and addressing any concerns promptly.Creating customized menu...

Job DescriptionWe are seeking a highly skilled and experienced Guest Relations Manager to join our team at Raffles. This is a fantastic opportunity for a motivated individual who is passionate about delivering exceptional customer service and ensuring that every guest has an unforgettable experience.The successful candidate will be responsible for overseeing...

About Us:Gulf Flowers is a renowned global flower market leader with a 25-year track record of delivering fresh flowers from Europe, Ecuador, Colombia, Kenya, Japan, China, and the USA to the Middle East. Our state-of-the-art wholesale warehouse and Customer Centre in JAFZA, Dubai, boasts an impressive 5000 square metre space.We're committed to refining our...

Position: Customer Experience ManagerCandidate profiles: UAE National and ExpatriatesQualifications:Bachelor's degree in Social Sciences, Education, Psychology, or related fieldsMinimum Requirements:A minimum of 4 to 5 years of working in a customer engagement-related role – with some experience in the field of Early Childhood or social developmentFluency...

- Position: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor's degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...

About the RoleWe are seeking an experienced Technical Service Manager to join our dynamic and dedicated team at Al-Futtaim Automotive. As a Technical Service Manager, you will be responsible for overseeing and managing service operations within our organization.The successful candidate will lead and manage the service team to achieve performance targets and...

About the RoleWe are seeking an experienced Support Engineering Manager to lead our customer support team at Canonical. As a key member of our operations team, you will be responsible for managing a professional support team, including skills development and performance evaluation.ResponsibilitiesLeadership and operational control of the support...

- Position: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor's degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...

Kennedy Property Group is the UAE's largest short-term rental company with offices in Dubai and Abu Dhabi.We are seeking an enthusiastic Customer Experience Manager to oversee customer experiences in our holiday homes.The selected candidate will be the ambassador of the company in front of the guests; the first to greet guests as they arrive and provide them...

Sales Role OverviewThe Sales Advisor role at Celine in Avenues Mall involves contributing to the development of the brand in the local market, working closely with the retail team, and learning from experienced professionals. This opportunity allows you to develop your skills in sales, customer service, and teamwork.Main Tasks- Participate in sales growth...

About this RoleVPerfumes LLC is seeking an experienced Arabic Customer Experience Manager to lead our customer support initiatives. In this role, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences.Key Responsibilities:Develop and execute customer support plans to meet business objectives.Train and...

1. Customer Experience Strategy: Develop andexecute the customer experience improvement strategy aligned withthe organization's goals, ensuring a consistent andseamless experience across all touchpoints.2. Data Analysis: Utilize customer feedback,survey responses, and other relevant data to identify trends,patterns, and areas for improvement. Use...

1. Customer Experience Strategy: Develop andexecute the customer experience improvement strategy aligned withthe organization's goals, ensuring a consistent andseamless experience across all touchpoints.2. Data Analysis: Utilize customer feedback,survey responses, and other relevant data to identify trends,patterns, and areas for improvement. Use...

Transforming the FrontlineFrontline Performance Group is revolutionizing the way businesses approach frontline performance. As a Customer Success Associate, you'll be part of this exciting journey.Key SkillsBachelor's Degree preferred.Experience in B2B customer support.Background in hospitality (revenue/operations/guest service) required.Technologically...