Guest Relations Ambassador

4 weeks ago


Dubai, Dubai, United Arab Emirates ANANTARA Full time
Delivering Exceptional Guest Experiences

As a Guest Relations Officer at ANANTARA, you will be the first point of contact for our discerning guests, setting the tone for a memorable and enjoyable stay. Your warm and welcoming demeanor will make our guests feel valued and appreciated, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Greeting and Check-in: Greet guests upon arrival, ensuring a smooth and efficient check-in process.
  • Front Desk Services: Provide exceptional front desk services, including room assignments, administrative tasks, and responding to guest inquiries.
  • Guest Services: Deliver mail and messages, process guest payments, and coordinate with bell service and staff management.
  • Information and Assistance: Serve as a source of information for guests, offering advice on transportation, restaurants, and other resort amenities.
  • Special Requests: Accommodate general and unique requests, ensuring every guest feels special and cared for.
  • Conflict Resolution: Diffuse tense situations with guests, providing a calm and professional resolution.

Join our team of dedicated professionals who share a passion for delivering exceptional guest experiences. If you are a warm and welcoming individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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