Customer Success Account Manager

7 days ago


Dubai, Dubai, United Arab Emirates Microsoft Dubai Full time

Key Responsibilities:

  • Builds Strategic Customer Relationships: Develops and maintains strong, collaborative relationships with key customer stakeholders and technical professionals to drive quality solution delivery and health.
  • Manages and Supports Foundational Relationships: Collaborates with account team leaders and experienced colleagues to manage and support foundational relationships with key customers, ensuring alignment with customer needs and priorities.
  • Aligns Microsoft Solutions with Customer Needs: Understands and identifies Microsoft solutions and technical capabilities that meet customer needs and priorities, leveraging technical aptitude and industry awareness to translate customer interactions into customer business impact and value.
  • Delivers on Program Plans: Ensures successful delivery of program plans, working closely with internal stakeholders to drive customer satisfaction and growth.


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