Cloud Customer Success Strategist

6 days ago


Dubai, Dubai, United Arab Emirates myGwork Full time

About the Role

As a Cloud Customer Success Manager at myGwork, you will be the primary point of contact for our Oracle customers, responsible for managing the accountability for both cloud services and customers. You will develop and maintain relationships with senior management across lines of business and third parties, ensuring effective delivery within agreed budgetary constraints.

Key Responsibilities

  • Main contact for Oracle customers, providing guidance on effective and efficient use of Oracle support services and products.
  • Manage the accountability for both cloud services and customers, ensuring seamless delivery and high-quality service.
  • Develop and maintain relationships with senior management across lines of business and third parties, fostering collaboration and driving business growth.
  • Plan and deploy support activities to ensure effective delivery within agreed budgetary constraints, ensuring customer satisfaction and loyalty.
  • Advise customers on effective and efficient use of Oracle support services and products, tools, systems, interfaces, and procedures.
  • Assure and improve the quality of the service, maintaining accurate account information and communicating opportunities for customers to engage with Oracle.

Requirements

  • 10+ years of Customer Success Management experience within Enterprise Software.
  • Retail experience with an understanding of how the customer runs their business is a plus.
  • Cloud Technical knowledge and experience within a Service Delivery environment.
  • Executive Sponsorship & Collaboration skills, with the ability to communicate at all levels within the account.
  • A fully proficient practitioner who can create opportunities for the client to grow and improve their Oracle products and services.
  • Proven ability to be customer-focused, developing acumen to cultivate and develop lasting customer relations.
  • Must be a Self-Starter who can demonstrate the ability to work autonomously and independently.
  • Previous experience with Oracle Solutions is preferred.


  • Dubai, Dubai, United Arab Emirates myGwork Full time

    About the RoleAs a Cloud Customer Success Strategist at myGwork, you will be the primary point of contact for our cloud customers, responsible for managing their overall satisfaction and ensuring they get the most out of our cloud services.Key ResponsibilitiesDevelop and maintain strong relationships with senior management across various business lines and...


  • Dubai, Dubai, United Arab Emirates myGwork Full time

    About the RoleAs a Cloud Customer Success Strategist at myGwork, you will be the primary point of contact for our cloud customers, responsible for managing their overall satisfaction and ensuring they get the most out of our services.Key ResponsibilitiesDevelop and maintain strong relationships with senior management across various business lines and...


  • Dubai, Dubai, United Arab Emirates Jobot Full time

    Job SummaryJobot is seeking a highly skilled Customer Success Strategist to join our team. As a key member of our organization, you will be responsible for driving customer success and growth across our enterprise client base.Key ResponsibilitiesDevelop and Execute Customer Success PlansBuild and Maintain Strong Relationships with Key StakeholdersProvide...


  • Dubai, Dubai, United Arab Emirates Alibaba Cloud Full time

    About the BusinessAlibaba Cloud is a global leader in cloud computing and artificial intelligence, providing services to thousands of enterprises, developers, and government organizations in more than 200 countries and regions. Our commitment to customer success drives us to provide reliable and secure cloud computing and data processing capabilities. With...


  • Dubai, Dubai, United Arab Emirates Alibaba Cloud Full time

    About the BusinessAlibaba Cloud is a global leader in cloud computing and artificial intelligence, providing services to thousands of enterprises, developers, and government organizations in more than 200 countries and regions. Our commitment to customer success drives us to provide reliable and secure cloud computing and data processing capabilities. With...


  • Dubai, Dubai, United Arab Emirates Alibaba Cloud Full time

    Job Description:We are seeking a highly motivated and results-driven Cloud Marketing Assistant to join our team at Alibaba Cloud. The ideal candidate will be responsible for assisting the Marketing Manager in developing and implementing comprehensive marketing strategies to promote our cloud computing services and drive customer acquisition.Key...


  • Dubai, Dubai, United Arab Emirates Jobot Full time

    Job SummaryJobot is seeking a highly skilled Practice Success Strategist to join our team. As a key member of our organization, you will be responsible for developing and implementing strategies to enhance the success of our practice.Key ResponsibilitiesDevelop and Implement Strategic Plans: Create and execute comprehensive plans to drive practice growth,...


  • Dubai, Dubai, United Arab Emirates MyGwork - LGBTQ+ Business Community Full time

    Leadership & Career AdvancementWe're committed to fostering a culture of continuous learning and growth, where our team members can develop into exceptional professionals. Our mentorship programs and career development resources empower individuals to take on new challenges and achieve their full potential.Work-Life Balance & FlexibilityWe value the...


  • Dubai, Dubai, United Arab Emirates Michael Page Full time

    Senior Product StrategistAs a Senior Product Strategist, you will play a key role in shaping the future of our product portfolio by developing and executing product strategies that drive tangible consumer benefits. Leveraging data-driven insights and a deep understanding of market trends, you will drive business growth and success.About the RoleWe are...


  • Dubai, Dubai, United Arab Emirates myGwork Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team at myGwork as a Customer Success Manager. This is a unique opportunity to leverage your expertise in customer success management to drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and Execute Customer Success Strategies: Design and...


  • Dubai, Dubai, United Arab Emirates myGwork Full time

    About the RoleWe are seeking a highly experienced Customer Success Manager to join our team at myGwork. As a key member of our organization, you will be responsible for driving customer satisfaction and retention.Key ResponsibilitiesCustomer Success Management: Develop and execute customer success strategies to ensure high levels of customer satisfaction and...

  • AI Cloud Sales Lead

    1 week ago


    Dubai, Dubai, United Arab Emirates ORACLe Full time

    About the RoleWe are seeking a highly skilled Cloud AI Sales Lead to join our team at Oracle. As a key member of our sales team, you will be responsible for driving sales growth and revenue in the Middle East and Africa region.Key ResponsibilitiesSales Coverage - Develop and execute a sales strategy to sell Cloud AI services to customers in the MEA...

  • Product Strategist

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Robert Walters Full time

    About Robert WaltersWe are a leading global professional recruitment firm, providing high-calibre talent solutions to businesses and job seekers across the world.Job SummaryWe are seeking a highly experienced Product Strategist to join our team in the Philippines. As a Product Strategist, you will be responsible for leading the development and launch of...


  • Dubai, Dubai, United Arab Emirates Amazon Full time

    Job SummaryWe are seeking a highly skilled Associate Marketplace Strategist to join our team at Amazon. As a key member of our marketplace team, you will play a critical role in driving business growth and success for our selling partners.Key ResponsibilitiesAct as a trusted advisor to our selling partners, providing data-driven insights and strategic...


  • Dubai, Dubai, United Arab Emirates myGwork Full time

    We are seeking a highly skilled Customer Success Manager to join our team at myGwork.The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth through strategic account management.Enterprise Software ExpertiseRetail Business AcumenCloud Technology KnowledgeService Delivery...


  • Dubai, Dubai, United Arab Emirates Eram Talent Full time

    Cloud Security Architect and ConsultantCloud Adoption Strategy:Create a comprehensive cloud adoption strategy that ensures the secure use of multi-cloud environments. Develop a governance document to manage and maintain role-based cloud access across multiple cloud solutions. Establish security criteria, procedures, and policies to ensure the blueprint is...


  • Dubai, Dubai, United Arab Emirates Google Full time

    Google se encuentra en la búsqueda de un Lead Client Success Strategist que se una a nuestro equipo dinámico.Requisitos mínimos:Título universitario o experiencia práctica equivalente.5 años de trayectoria en ventas, desarrollo de negocios, publicidad, gestión de cuentas, marketing o consultoría.Capacidad para cumplir y superar objetivos...


  • Dubai, Dubai, United Arab Emirates G42 Full time

    Job SummaryG42 is seeking a highly skilled Cloud Architect to lead the development and implementation of our cloud architecture, ensuring it meets the needs of our organization while adhering to best practices, scalability, and security requirements.Key ResponsibilitiesCollaborate with executive leadership to define and execute a comprehensive cloud strategy...


  • Dubai, Dubai, United Arab Emirates ACCS - ARES Customer Care Solutions GmbH Full time

    Job DescriptionCompany OverviewACCS - ARES Customer Care Solutions GmbH is a digital service provider that offers tailored solutions for companies at a subscription-based model and with fixed payment plans. We are expanding our services to other countries and are looking for a skilled Digital Project Manager - Customer Success to join our team.Job SummaryWe...


  • Dubai, Dubai, United Arab Emirates cander Full time

    We are seeking a Customer Experience Strategist to join our team at Cander, a leading business consulting firm, on a 9-month contract basis.Key Responsibilities:Enhance Customer Experience: Utilize advanced technology solutions to drive customer satisfaction and loyalty.Customer Feedback Analysis: Incorporate customer insights to refine data-driven...