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Hotel Receptionist

2 months ago

Sharjah, Sharjah, United Arab Emirates Shuraa Management And Consultancy LLC Full time
Key Responsibilities:

As a Front Desk Executive at Shuraa Management And Consultancy LLC, you will be responsible for ensuring a seamless guest experience. This includes:

  • Guest Check-in/Check-out: Verify guest details, assign rooms, and provide information about hotel amenities and services.
  • Reservation Management: Receive and manage online and telephonic reservations, ensuring accurate and timely processing.
  • Payment Verification: Verify guests' payment methods during check-in to ensure a smooth payment process.
  • Room Assignment: Assign rooms to guests and inform them of any hotel specials or promotions.
  • Transport Services: Organize transport services for guests upon request, ensuring their comfort and convenience.
  • Guest Information: Provide guests with information about the hotel, its amenities, and local attractions.
  • Conference Hosting: Serve as a host at conferences, ensuring all preparations are made for a successful event.

Requirements: To excel in this role, you should possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong attention to detail.