Driver Bellboy

Ensure guests are greeted upon arrival
- Open car doors for arriving and departing guests and escort them to the lobby
- Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
- Ensure effective handover is done, gaining information from earlier shift
- Forward all guest complaints or problems to the manager on duty
- Perform any trips and drives with the hotel car / bus as requested
- Control all guests' car keys
- Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
- Establish, promote and maintain good public relations while meeting or exceeding guest expectations
- Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
- Ensure that airport / crew transportation flow is maintained effectively
- To assist guest with their luggage on arrival and departure as well as handling mail and information.
- To be smart, well groomed, punctual and name tag to be worn at all times.
- To be pleasant, courteous and hospitable to all guests at all times
- To see that luggage of both arriving and departing guest are handled properly.
- When rooming the guest, call guest by name and explain all facility both of the hotel and the room.
- Storing guest luggage as and when required.
- Lobby area is kept clean and tidy at all times.
- To be fully familiar with all hotel facilities.
- Cheerfully carries out request from receptionist, such as room charges and another guest.
- Reporting on any unusual situations or mechanical defects to supervisor.
- To ensure key card are collected as much as possible on guest departure.
- Receptionist to be tactfully informed of guest with scanty luggage.
- Carry out other duties they may be assigned by Superior.

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- Valid UAE driving license (preferred)