Helpdesk and Support Manager

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1 issues, ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional.The Support Engineer is responsible for the ongoing support of systems and hardware peripherals, providing client support and working...

The IT Helpdesk Support is responsible forproviding enduser support related to all Level 1. ensuring that theperformance and availability of the IT Network Infrastructure atthe site is healthy and always functionalSupportEngineer and same is maintained to the highest standard withmaximum levels of productivity and efficiency. Support Engineer isresponsible...

Dicetek LLC is hiring an IT Helpdesk Engineer to provide top-notch technical support to our users. As an L1 End-User Support Engineer, you will be responsible for resolving technical issues related to desktops, laptops, printers, and mobile devices.About the RoleThis is a fantastic opportunity to work with a talented team and contribute to the success of our...

Technical Support Position OverviewThis position involves providing technical assistance to users within the organization.Key Responsibilities:Install, inspect, and repair computer equipment as needed.Maintain the Group's active directory with up-to-date information.Configure software packages, perform maintenance tasks, and troubleshoot any issues that...

About UsWe are innovators, committed to redesigning and improving public services. Our mission is to bring national visions to life, making a positive impact on society through our services.Your RoleThis is a great opportunity to join our team and provide world-class customer service in one of our airport contracts. You will work closely with a large and...

IT Helpdesk (Outsourced)Emirates Investment Authority, Abu Dhabi, United Arab EmiratesPosted: 10 days ago • Type: Permanent • Salary: CompetitiveResponsibilities:Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.Ensure ongoing and consistent...

A new role Senior IT Helpdesk Support Analyst interested in working in a standalone role in a demanding work environment. You will primarily be responsible for providing desktop support, both remote and onsite, to all employees in the UAE. Reporting directly to the Regional Technology Manager with direct interaction with other IT support team members, you...

We are seeking an experienced Helpdesk Specialist to join our team at Serco. The successful candidate will provide technical support to our clients and internal stakeholders, resolving technical issues and implementing solutions as required.Key Responsibilities:Provide first-level technical support to clients and internal stakeholders via phone, email, and...

IT Helpdesk Engineer Job Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required....

IT Helpdesk EngineerJob Description:Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email.Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when...

A new role Senior ITHelpdesk SupportAnalyst interested in working ina standalone role working in a quite demanding work environment.You will primarily be responsible for providing desk stop supportremote and onsite to all employees in the UAE. Reporting directlyto the Regional Technology Manager with direct interaction withother IT support team members you...

We have an urgent requirement for IT Helpdesk Support - technical support to 1000+ end users is required for one of our clients in Abu Dhabi, UAE.Strong Experience of technical support to 1000+ end users is a must for this role.Strong Experience in troubleshooting and resolving hardware faults, specifically business models from HP, Dell, and Lenovo.Strong...

TAT IT Technologies has an exciting opportunity for a Network and Hardware Engineer - Helpdesk to join our team in Abu Dhabi, UAE.Job DescriptionWe are seeking a skilled engineer to provide technical support to 1000+ end users, resolving incidents and service requests assigned to the IT Field Support team through the ITSM system, as per ITIL v3 standards.The...

Key Responsibilities: Platform Support: Understand and support the software platform. Provide technical assistance and troubleshooting for users. Content Support: Update and maintain Arabic content on the platform. Ensure content accuracy and relevance. Stakeholder Training: Train various stakeholders on the software platform. Develop...

RequirementsTo be considered for this role, you must meet the following requirements:A degree holder in IT with ITIL certification.At least 5 years of relevant experience.Experience working in a large multicultural professional work environment; previous/current work experience in a law firm would be an advantage.Exceptional ability to provide technical...

Job DescriptionRoles & ResponsibilitiesProvidetechnical support for software applications, ensuring optimalperformance and troubleshooting issues. Work with platforms likeOracle and SAP to maintain application health and resolve problemsefficiently.Desired Candidate ProfileEmirati (UAE), AnyNationalityBachelor of Technology/Engineering(Computers), Bachelorof...

About the Role:This role offers an exciting opportunity to join Dautom as a Helpdesk Engineer Expert.You will be responsible for providing technical support to users, resolving IT Support issues, and maintaining user accounts on various systems.In addition, you will be involved in maintaining firm's hardware, process management, and conference/meeting room...

Job DescriptionA new role as Senior IT Helpdesk Support Analyst is available for a demanding work environment. The successful candidate will primarily be responsible for providing desktop support, both remote and onsite, to all employees in the UAE.Exceptional telephone and email support to users.Distribute tickets and requests of users and manage escalation...

Key ResponsibilitiesThe Customer Support Supervisor will be responsible for leading a team of help desk staff to ensure efficient request handling and escalation, developing and implementing policies and procedures to ensure high levels of productivity and quality, providing training and support to help desk staff to maintain high levels of productivity and...

Company OverviewSerco is a multinational organization operating in the Middle East, delivering services in various sectors including Transport, Defence & Advisory. We are innovators, committed to redesigning and improving public services to fulfill our purpose.Job DescriptionThis role involves interfacing with senior management, providing administrative...