Reservations Coordinator

2 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts Full time
Job Description:

We are seeking a highly skilled and motivated Reservations Agent to join our team at Dusit Hotels and Resorts. As a key member of our reservations department, you will be responsible for providing exceptional guest service, handling customer inquiries, and driving revenue growth through effective sales strategies.

Key Responsibilities:
  • Proactively promote hotel rooms, packages, and services to maximize revenue potential
  • Provide personalized support to guests, responding to their inquiries and resolving issues in a timely and professional manner
  • Work closely with the front office team to ensure seamless communication and coordination of guest stays
  • Analyze market trends and competitor activity to inform sales strategies and drive business growth
Requirements:
  • Bachelor's degree in Hotel Management or a related field
  • Minimum 1 year of experience in a similar role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions


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